Hello,*I have been trying for the last half hour to talk to a person regarding a client...

GetHuman-pzawadzk's customer service issue with UMR from August 2018

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The issue in GetHuman-pzawadzk's own words
Hello,*I have been trying for the last half hour to talk to a person regarding a clients eligibility- if they have medical or not- when I bring them up on line it shows only dental and it also states if you have questions regarding medical to contact customer service, which is not working-I bring up policy* ******** and it comes up on umr.com but when I enter that on phone it says cannot locate it- all I need to know is if the client has any medical coverage or is all just dental? please let me know *thank you. Pam Z
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UMR

Customer service issue
Reported by GetHuman-pzawadzk
Aug 27th, 2018 - 4 mons ago
I have an issue with UMR too
Fixed
Seen by 6 customers so far
Similar issue to 109 others
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Timeline
GetHuman-pzawadzk started working on this issue
Aug 27th 3:31pm
GetHuman-pzawadzk indicated the issue is not fixed yet.
Aug 27th 4:46pm
GetHuman-pzawadzk indicated the issue is not fixed yet.
Aug 27th 4:50pm
GetHuman-pzawadzk shared this issue with others over email
Aug 27th 4:50pm
GetHuman-pzawadzk indicated the issue is not fixed yet.
Aug 30th 1:34pm
GetHuman-pzawadzk indicated the issue is not fixed yet.
Aug 30th 4:40pm