A letter was sent out December **, **** which arrived yesterday (January *, ****) stati...

GetHuman-ebwvmd's customer service issue with UMR Health Benefits from January 2019

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The issue in GetHuman-ebwvmd's own words
A letter was sent out December **, **** which arrived yesterday (January *, ****) stating that my COBRA payment was increasing by approximately $** starting January *. No explanation was given, certainly no early warning was sent, and of course, because it arrived after so late, the payment which I sent (on time, I should add) won't cover this month. I want to know why the monthly payment is increasing (from $***.** to $***.**), why I wasn't told this would occur (I have a year's worth of **** vouchers that I'm supposed to send in that are all for the amount of $***.**) and I want to know why this was sent out of the UMR Cobra Office on December **, ****. (I can send along a photo of the postal cancellation on the envelope.
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UMR Health Benefits

Customer service issue
Reported by GetHuman-ebwvmd
Jan 5th, 2019 - 4 mons ago
I have an issue with UMR Health Benefits too
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GetHuman-ebwvmd started working on this issue
Jan 5th 7:20am