I need a Letter of Termination or the correct ID * and available benefits if the plan is still active.

GetHuman1654231's customer service issue with UMR Health Benefits from November 2018

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The issue in GetHuman1654231's own words
I am a provider and trying to verify benefits for a resident at our facility. I am unable to contact a representative through the web site or the provider phone line because the member does not have an ID card. I believe the plan is termed, but need a Letter of Termination to send to Medicare, so that she can use her Medicare benefits. Resident Marva Mowery Medicare * *********A DOB **********. Old ID * could be ********. *Thank you
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UMR Health Benefits

Customer service issue
Reported by GetHuman1654231
Nov 29th, 2018 - 9 mons ago
I have an issue with UMR Health Benefits too
Not resolved
Seen by 6 customers so far
Similar issue to 111 others
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Timeline
GetHuman1654231 started working on this issue
Nov 29th, 2018 5:32pm
GetHuman1654231 shared this issue with others over email
Nov 29th, 2018 5:36pm