It's kind of silly it was my first time making an appointment with their salon *:** thi...

GetHuman740973's customer service issue with ULTA.com from June 2018

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The issue and preferred resolution, in GetHuman740973's own words:
It's kind of silly it was my first time making an appointment with their salon *:** this evening and I had an emergency issue with my * week old grandson so I'm not able to make that appointment and for some reason I can't get through to the store on the phone I tried emailing but then after their email address it says it might take them ** hours to read it and get back to me I don't want them to think I'm just blowing them off so I thought I would call this number and see if you guys can get through their store and tell them I'm just postponing and I will reschedule I really want the service my name is Nicole my appointment was at Golf Mill Center in Niles Illinois at *:** on the *st of June if somebody could get back to me and let me know that they're going to get my message I'd appreciate it thank you for your time
I trust that ULTA.com will make this right and come up with a resolution that is fair.
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ULTA.com

Customer service issue
Reported by GetHuman740973
Jun 2nd, 2018 - 3 mons ago
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GetHuman740973 started working on this issue
Jun 2nd 12:32am