Hey! My parcel is supposed to be delivered already. It was send from Wetzlar (GER) to B...

GetHuman1686657's customer service issue with UK Mail from December 2018

13 views | 436 similar | 0 following
Help with my UK Mail issue
First: share to improve GetHuman1686657's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1686657 got the right customer help using our suggestion.
Before contacting them, items GetHuman1686657 may need:
Who made the purchase and Tracking number
The issue in GetHuman1686657's own words
I was trying to figure out where my package is, but the website says, its already here. My neighbor is at home the whole day and I was there as well, so no chance. ... Hey! My parcel is supposed to be delivered already. It was send from Wetzlar (GER) to Bristol (UK). Unfortunately there was an address error, eventhough my mother wrote the same address than last time.*I want to ask, where my parcel is right now, if it will be delivered or I have to collect it somewhere?*The shipment number is CY*********DE.
That my package is obviously not here and the address on the package is right.
I just want my christmas package from my mom.
I was doing everything in my life with DHL, cause I'm german. First problem now. Eventhough the address was the same on the last parcel.
Tried to call DHL Germany, UK Mail, DHL Bristol (too expensive)..
How GetHuman1686657 fixed the problem

We are waiting for GetHuman1686657 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UK Mail's attention and get better help faster. Tap below to get started.
Having UK Mail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1686657 fixes it.
This email address isn't valid

UK Mail

Getting a parcel from Germany to Britain
Customer service issue
Reported by GetHuman1686657
Dec 4th, 2018 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 436 others
0 customers following this


GetHuman1686657 started working on this issue
Dec 4th, 2018 12:45pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers