Hello , I am so confused because have received email from You last evening about **,**p...

GetHuman-peterbog's customer service issue with UK Mail from November 2018

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The issue in GetHuman-peterbog's own words
Hello , I am so confused because have received email from You last evening about **,**pm that my Parcel have been delivered to a safe place my porch.But I have no porch.This is my case number CC*DB*CB.And that is my Consignment Number **************.So I have check just before * minutes via Your telephone Service and answering that my parcel is in the Depot.So could You please check What exactly happened,and when I can received my Parcel ?
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UK Mail

Customer service issue
Reported by GetHuman-peterbog
Nov 29th, 2018 - 9 mons ago
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GetHuman-peterbog started working on this issue
Nov 29th, 2018 6:03pm