I am tracking an item from Germany International shipment number ************. Using th...

GetHuman1651815's customer service issue with UK Mail from November 2018

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The issue in GetHuman1651815's own words
I am tracking an item from Germany International shipment number ************. Using the link supplied by the seller it takes me to a DHL page showing the progress of this delivery (see below). **It states that on the **th "At the request of the recipient, delivery has been deferred. Delivery will take place at a later time"**I have never requested that this delivery should be deferred?**What is going on?**When will I get my delivery?**Why is it not possible to actually speak with someone at UK Mail?? *** Do, **.**.**** **:** --The shipment has been loaded onto the delivery vehicle*Mi, **.**.**** **:** --At the request of the recipient, delivery has been deferred. Delivery will take place at a later time.*Mi, **.**.**** **:** --The shipment has been loaded onto the delivery vehicle*Mi, **.**.**** **:** --The shipment is being prepared for delivery in the delivery depot*Di, **.**.**** **:** --The shipment has arrived in the destination countryMo, **.**.**** **:** K*ln, GermanyThe international shipment has been processed in the export parcel center*Mo, **.**.**** **:** K*ln, GermanyThe shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage * online shipment tracking: https:**www.ukmail.com*manage-my-delivery*manage-my-delivery*?ref*************&dp*)*Sa, **.**.**** **:** --The instruction data for this shipment have been provided by the sender to DHL electronically
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UK Mail

Customer service issue
Reported by GetHuman1651815
Nov 29th, 2018 - 9 mons ago
I have an issue with UK Mail too
Not resolved
Seen by 12 customers so far
Similar issue to 424 others
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Timeline
GetHuman1651815 started working on this issue
Nov 29th, 2018 9:56am