I was expecting a delivery of a phone from O* yesterday, still hasn't been delivered by...

GetHuman1696824's customer service issue with UK Mail from December 2018

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The issue in GetHuman1696824's own words
I was expecting a delivery of a phone from O* yesterday, still hasn't been delivered by tonight . On the tracking details they said the wrong info had been given . I have had problems with your company before with a delivery because we live along a lane they can't be bothered to drive down it!! Yesterday I filled out a form with directions and phone numbers to ring still nothing !!!*I realise it's s busy time of year but I need my phone please.
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UK Mail

Customer service issue
Reported by GetHuman1696824
Dec 5th, 2018 - 2 mons ago
I have an issue with UK Mail too
Not resolved
Seen by 4 customers so far
Similar issue to 440 others
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Timeline
GetHuman1696824 started working on this issue
Dec 5th, 2018 6:54pm