After almost * month I still haven’t received my parcel.*The address was wrong and appa...

GetHuman-tinilieb's customer service issue with UK Mail from May 2018

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The issue in GetHuman-tinilieb's own words
After almost * month I still haven’t received my parcel.*The address was wrong and apparently send back to the sender on March **th. The sender still hasn’t received the parcel. Both the sender and myself have tried numerous times to contact anybody via email or phone to find out what exactly is happening. The sender gets referred to ukmail as it is an international file livery. But I can’t get any information. The information online doesn’t help nor do any phone calls with a computer voice. You can’t get a person on the phone to give you more details.
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UK Mail

Customer service issue
Reported by GetHuman-tinilieb
May 1st, 2018 - a yr ago
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Not resolved
Seen by 4 customers so far
Similar issue to 677 others
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GetHuman-tinilieb started working on this issue
May 1st, 2018 12:27pm