I purchased UFC *** on UFC fight Pass and the picture connection consistently dropped o...

GetHuman5400662's Refund issue with UFC FightPass from October 2020

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Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman5400662's own words
I purchased UFC *** on UFC fight Pass and the picture connection consistently dropped out throughout the event. I would refresh the connection, it would work but then the picture would cut out, and only the audio of the event would remain. This has been an ongoing issue with live connection feeds on Fight Pass all year, but this was the first time it has occurred on a Pay-per-view. Because of Fight Pass's inability to provide me with the service I paid for, I am requesting for a refund on my Pay-per-view purchase.

GetHuman5400662 did not yet indicate what UFC FightPass should do to make this right.

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UFC FightPass

Refund issue
Reported by GetHuman5400662
Oct 25th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 500 others
0 customers following this

Timeline

GetHuman5400662 started working on this issue
Oct 25th, 2020 4:24am