I purchased the Adesanya costa PPV event and I got charged twice for the PPV buy, I can...

GetHuman-alexgiam's Refund issue with UFC FightPass from September 2020

Help with my UFC FightPass issue
Before contacting them, items GetHuman-alexgiam may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, and Order number
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman-alexgiam's own words
I purchased the Adesanya costa PPV event and I got charged twice for the PPV buy, I can supply both order numbers to prove I was billed twice over *** Canadian dollars, I would like a refund because I was also completely unable to even watch the fights because the app was down for **% of the card. I'm not paying for something I can't even watch let alone paying TWICE for it is just ridiculous. I emailed customer support but of course no answer. here are both order numbers from my apple receipt "MVQQJJ***D" for the amount of $**.** Canadian *"MVQQJK*SVY" for the amount of $**.** Canadian**as soon as I purchased the PPV nothing would load so I closed and opened the app again and then went to my bank to see if it went through only to notice it went through twice and then after that the app completely stopped working.

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UFC FightPass

Refund issue
Reported by GetHuman-alexgiam
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 457 others
0 customers following this

Timeline

GetHuman-alexgiam started working on this issue
Sep 29th, 2020 3:22pm
GetHuman-alexgiam shared this issue with your circles on Google+
Sep 29th, 2020 3:27pm
GetHuman-alexgiam shared this issue with others over email
Sep 29th, 2020 3:27pm