The UFC pay per view event for Saturday March *, **** was ordered, funds were taken fro...

GetHuman2465948's customer service issue with UFC FightPass from March 2019

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GetHuman2465948's next move: go to the UFC FightPass help center.
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Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, and Order number
The issue in GetHuman2465948's own words
The UFC pay per view event for Saturday March *, **** was ordered, funds were taken from bank account, wasn't able to view event. Contacted *****@***.com on March *, ****, no response. Located a phone number (***-***-****) on March *, ****. Called number, girl only knew how to say, "You will need to send email to: *****@***.com". Have sent three emails to that address on March *th, *th and *th. Received two auto replies after first two emails, nothing after last one. Called number again on March **, ****. Spoke to a "Sophie", advised would have to wait for response from emails. Asked to be transferred to department to speak to someone, was advised no one available. Asked for a supervisor, advised no one available. Attempted to call again about ten minutes ago, all circuits busy. So, what does a person have to do to get a response and some help?
GetHuman2465948 did not yet indicate what UFC FightPass should do to make this right.
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UFC FightPass

Customer service issue
Reported by GetHuman2465948
Mar 13th, 2019 - 5 mons ago
I have an issue with UFC FightPass too
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GetHuman2465948 started working on this issue
Mar 13th 12:09am