I specifically asked to not be recharged the following year for * years worth of fightp...

GetHuman1637591's customer service issue with UFC FightPass from November 2018

1 view
 | 
1262 similar
 | 
0 following
Help with my UFC FightPass issue
First: share to improve GetHuman1637591's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1637591's next move: go to the UFC FightPass help center.
UFC FightPass doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1637591 will want to follow the link below to head to their help center. We will check on GetHuman1637591 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1637591 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, and Order number
The issue in GetHuman1637591's own words
I specifically asked to not be recharged the following year for * years worth of fightpass. I bought a years worth on November **th of ****. They charged me for another year on November **th of ****. I was told this would NOT HAPPEN. As I specially made sure my card was not on file with fightpass, and did not sign up for or accept any additional or re accurring charges. Now I can’t even buy Christmas presents this week because of this. I need an immediate refund and a cancellation, and also a removal of my card from your guys files so this never ever happens again. If there is anyone who can call me to sort this out ASAP, please do. (***) ***-****
GetHuman1637591 did not yet indicate what UFC FightPass should do to make this right.
I have an issue with UFC FightPass too
How GetHuman1637591 fixed the problem
We are waiting for GetHuman1637591 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UFC FightPass's attention and get better help faster. Tap below to get started.
Having UFC FightPass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1637591 fixes it.
This email address isn't valid

UFC FightPass

Customer service issue
Reported by GetHuman1637591
Nov 27th, 2018 - 9 mons ago
I have an issue with UFC FightPass too
Not resolved
Seen by 1 customer so far
Similar issue to 1262 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1637591 started working on this issue
Nov 27th, 2018 3:50pm