I recently ordered UFC ***(Main Event) which aired Oct. *th but what I didn’t know is i...

GetHuman-iamduxe's customer service issue with UFC FightPass from October 2018

Help with my UFC FightPass issue
The issue in GetHuman-iamduxe's own words
I recently ordered UFC ***(Main Event) which aired Oct. *th but what I didn’t know is it needed to be approved, so it to my money off of my gift card the night of the fight(Oct. *) but when I went to watch the fight through the UFC.tv website it said I never purchased the main event but when I called the gift card company they said the transaction was pending so I never got to watch the fight because it didn’t get approved but when I called back they said the money was taken off of my card on Monday(Oct. *th) so I would like a refund because there is no way I could have watched the fight because it never got approved. **Please let me know how we can continue to move forward so I could get my refund of $**.** in a timely manner Thanks
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UFC FightPass

Customer service issue
Reported by GetHuman-iamduxe
Oct 10th, 2018 - a mon ago
I have an issue with UFC FightPass too
Fixed
Seen by 4 customers so far
Similar issue to 913 others
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Timeline
GetHuman-iamduxe started working on this issue
Oct 10th 8:13pm
GetHuman-iamduxe indicated the issue is not fixed yet.
Oct 11th 9:37pm
GetHuman-iamduxe indicated the issue is not fixed yet.
Oct 13th 12:17am