I get a message that says it can't verify my email address so you can't send my password to me. My last name is Human. The Fight Pass motto is get human so would you get human and please give me feedback on how to fix the problem or create a phone number that customers can call and get help? Is Bruce Buffer and Dana White aware of all these problems that people are having and paying for services they are not getting?

GetHuman-brent_hm's customer service issue with UFC FightPass from September 2018

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Help with my UFC FightPass issue
GetHuman-brent_hm's next move: try the UFC FightPass help center.
UFC FightPass doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brent_hm will want to follow the link below to head to their help center. We will check on GetHuman-brent_hm later to make sure it's all set or try to help escalate.
The issue in GetHuman-brent_hm's own words
Log or sign in ... I'm locked out of my account. I've had the account for years. I created a second account with a new email address and it states that it cannot verify that that email is linked to the new account either. It won't recognize either of my emails that are linked to the accounts so you won't send my passwords to me for either account
I'm paying for two accounts that I'm not getting services for
Creating a phone number people can call to work out technical problems
I've been a customer ever since fight pass came out
Yes I created a whole new account
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UFC FightPass

UFC Fight Pass
Customer service issue
Reported by GetHuman-brent_hm
Sep 15th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 505 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Order number

Timeline

GetHuman-brent_hm started working on this issue
Sep 15th, 2018 6:40pm
GetHuman-brent_hm indicated the issue is not fixed yet.
Sep 16th, 2018 11:34pm
GetHuman-brent_hm indicated the issue is not fixed yet.
Sep 16th, 2018 11:48pm

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