My fight pass account is active however the app doesn’t allow me to use it. Every time I try to use it the screen with Page Van Zant comes up with an icon telling me to start my free trial

GetHuman-citydogp's customer service issue with UFC FightPass from June 2018

Help with my UFC FightPass issue
The issue in GetHuman-citydogp's own words
Use the **** app!! ... I’m trying to watch fights on the app. My subscription is active, im signed in yet when I attempt to watch a fight it brings me to a page telling me to join. This has been going on since yesterday and it’s happened before where I wasn’t able to use it for about a week.
This is frustrating because this has gone on for about a month, this has happened before and I’ve contacted you guys before and it still isn’t resolved
I’d like it fixed ASAP
I’m a good customer because I spend a lot of money on the UFC
I have an issue with UFC FightPass too
How GetHuman-citydogp fixed the problem
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UFC FightPass

UFC fight pass
Customer service issue
Reported by GetHuman-citydogp
Jun 25th, 2018 - 4 mons ago
I have an issue with UFC FightPass too
Fixed
Seen by 5 customers so far
Similar issue to 189 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Order number
Timeline
GetHuman-citydogp started working on this issue
Jun 25th 1:47am
GetHuman-citydogp indicated the issue is not fixed yet.
Jul 18th 3:03pm
GetHuman-citydogp indicated the issue is not fixed yet.
Jul 18th 3:07pm