Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1679801 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1679801's own words
I rented a truck in kannapolis, the woman there kept my DL. Got to Kinston, tried to take it back Sunday called from * am til *** pm. Nobody answered, and voice box was full so I couldn't leave a message. Around ***-* this guy calls and talks to me like a dog and then hangs up on me. Okay so now I'm scared, I'm a ** yr old woman and probably weigh *** pounds. So he calls me Monday morning and I get the same attitude, by this time I don't want anything else to do with U-Haul. Anyway, after I dropped the truck off I checked my bank and he had taken **.**. I don't owe that money and I don't want to talk to him anymore. Can you please help me
GetHuman1679801 did not yet indicate what U-Haul should do to make this right.
I have an issue with U-Haul too
How GetHuman1679801 fixed the problem
We are waiting for GetHuman1679801 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.