I rented a truck & car transport from the Litchfield Park Az location for a move to Hou...

GetHuman1091855's customer service issue with U-Haul from September 2018

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The issue in GetHuman1091855's own words
I rented a truck & car transport from the Litchfield Park Az location for a move to Houston Tx. The Truck was fine. All of my problems are with the car transport & the unknowledgeable tech who hooked it up. I own a **** E*** & Mercedes has special transport hooks just for this. I asked the technician several times if he knew how to hook up my Mercedes & if the tires where safe on the transport he brashly brushed me off as if I’d offended him, as if my questions were beneath him & his expertise! I apparently offended him so I apologized & even tipped him for his troubles. The transport tires were bad as I thought & we had a blowout in Odessa Tx. Which we waited * hours for a truck to bring new one. The manager @ my team tap pickup location is aware of all this he credited me back that charge as well he should. But now I have incurred a separate fee from the improper transport hookup & also feel I should be reimbursed for this
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U-Haul

Customer service issue
Reported by GetHuman1091855
Sep 4th, 2018 - 5 mons ago
I have an issue with U-Haul too
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Seen by 8 customers so far
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GetHuman1091855 started working on this issue
Sep 4th, 2018 8:18pm