I have a reservation drove over ** miles here and show up and guy says that they dont h...

GetHuman898231's customer service issue with U-Haul from July 2018

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Help with my U-Haul issue
Before contacting them, items GetHuman898231 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman898231's next move: have a U-Haul rep call.
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The issue and preferred resolution, in GetHuman898231's own words:
The problem I ran into: I have a reservation drove over ** miles here and show up and guy says that they dont have any
I trust that U-Haul will make this right and come up with a resolution that is fair.
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U-Haul

Customer service issue
Reported by GetHuman898231
Jul 19th, 2018 - a mon ago
I have an issue with U-Haul too
Not resolved
Seen by 4 customers so far
Similar issue to 231 others
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Timeline
GetHuman898231 started working on this issue
Jul 19th 9:28pm