I had rented a u-haul for pick up tomorrow in New Martinsville WV a ** or ** ft not exa...

GetHuman815001's customer service issue with U-Haul from June 2018

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The issue and preferred resolution, in GetHuman815001's own words:
I had rented a u-haul for pick up tomorrow in New Martinsville WV a ** or ** ft not exactly sure but I gave the lady the zip code and everything ... just checked my email **:** pm on a Sa****ay night and it’s saying Martinsburg WV which is a few hrs away ... if they lady would have been quite and listened for a second instead of overtalking me we might not have had this problem ... now what am I supposed to do ? It isn’t like I’m moving down the street I’m moving out of state ... I’m not paying for a day I’m not going to be using the truck , cause I’m not going to Martinsburg to get it .... I even repeated myself ...
I trust that U-Haul will make this right and come up with a resolution that is fair.
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U-Haul

Customer service issue
Reported by GetHuman815001
Jun 24th, 2018 - 2 mons ago
I have an issue with U-Haul too
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Seen by 3 customers so far
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GetHuman815001 started working on this issue
Jun 24th 3:11am