I am unable to pay at the location where I am supposed to pick up my truck

GetHuman638047's customer service issue with U-Haul from April 2018

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The issue in GetHuman638047's own words
The problem: I am unable to pay at the location where I am supposed to pick up my truck
GetHuman638047 did not yet indicate what U-Haul should do to make this right.
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U-Haul

Customer service issue
Reported by GetHuman638047
Apr 28th, 2018 - 5 mons ago
I have an issue with U-Haul too
Not resolved
Seen by 2 customers so far
Similar issue to 409 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman638047 started working on this issue
Apr 28th 6:47pm