hi, **I have been charged twice foir the last * months for services I never used, I had...

GetHuman-gorata_'s customer service issue with Twoo from November 2018

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The issue in GetHuman-gorata_'s own words
hi, **I have been charged twice foir the last * months for services I never used, I had thre app on my phone for less then * x weeks, than deleted it and delete my profile too, I was charged in September and now in November again !**I want my money back ASAP *my number is*****************the charges are :**septmber - **.** leva *November - **.** leva**I WANT REFUND ASAP !*I never gave my agreement and I never upgraded, this is outrageous !*I want a refund, I want this cancelled too, asap !*they told me after I complained in September thte it has been cancelled and oit is not !!
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Twoo

Customer service issue
Reported by GetHuman-gorata_
Nov 28th, 2018 - 9 mons ago
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Timeline
GetHuman-gorata_ started working on this issue
Nov 28th, 2018 2:21pm