X Customer Service Issues

Archive 165

The following are issues that customers reported to GetHuman about X customer service, archive #165. It includes a selection of 20 issue(s) reported December 9, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
My account was suspended due to a post taken out of context. I've appealed the suspension but have not received any response. The post was a Chesty Puller quote from the Korean War in response to someone mentioning running and reloading. As a Marine, I meant no harm, just sharing a saying.
Reported by GetHuman6894611 on jeudi 9 décembre 2021 19:21
My account was suspended by Twitter for allegedly violating their rules due to a comment I made about not wanting a baby. I found it unjust as the comment aimed at me had an error in it, yet my account was penalized. Despite being targeted, I did not respond in a hostile manner. I've experienced this issue before where I defended myself, but no action was taken against the aggressor. I am unsure if my suspension relates to a specific word I used or my race. I'm seeking clarification on why I was suspended for merely reacting to someone's failed insult. The automated emails claiming my wrongdoing are frustrating when I know I did not do anything improper. This situation mirrors the unjust accusations faced by black individuals in America, and I am eager to receive a clear explanation from Twitter.
Reported by GetHuman-kukumabv on jeudi 9 décembre 2021 19:55
I recently got suspended from Twitter due to alleged hateful content. This isn't the first time my account has been wrongly suspended. In my latest incident, a user made a derogatory comment towards me, and I simply laughed it off. Surprisingly, Twitter then suspended my account for that interaction. I'm confused about why I was punished for reacting calmly to an offensive remark when previous reports of harassment towards me went unaddressed. I feel unfairly targeted and request a clear explanation for my suspension. It's frustrating to receive generic emails accusing me of wrongdoing when I believe I've done nothing to violate the rules. Please address this issue promptly as it's disheartening to be penalized for simply defending myself on the platform. Thank you. Twitter Handle: @Patro_Leum
Reported by GetHuman-kukumabv on jeudi 9 décembre 2021 20:01
I regret making inappropriate remarks about burning the country and harming a political group. After feeling upset about recent events, I took a break from social media. However, I've been encountering an issue when trying to access my accounts on my phone. I have several accounts created due to limitations with the @acepicturebot account. I created multiple accounts for additional character artwork, but now I'm unable to log in. I kindly request assistance in deleting all my accounts. Thank you for your understanding.
Reported by GetHuman6896213 on vendredi 10 décembre 2021 03:32
My account @VenenumTea was abruptly suspended without any explanation, causing me a lot of concern as I use it to promote my art and earn income. I believed it might have been due to malicious mass reporting because I didn't violate any rules. After contacting Twitter, my account was unsuspended, but I'm still flagged as a spam account since my replies and notifications are not visible to anyone.
Reported by GetHuman-veryslee on vendredi 10 décembre 2021 20:55
My account was unexpectedly suspended, possibly due to using various devices and a VPN which caused issues with receiving email codes. Despite attempting to address this multiple times, the system failed to deliver my messages and locked me out. This is my fourth attempt to seek assistance. I have nearly completed the necessary modifications, besides the website linked to my account. I would like to deactivate/delete my account and have the associated website removed as well. Thank you, Melissae B. @SweetLillyBee
Reported by GetHuman-crowsacc on vendredi 10 décembre 2021 22:17
My Twitter account has been hacked. Both my followers and following count show zero. I cannot perform any tasks, including deactivating my account. I do not receive any new feeds, and every action I try triggers a message stating that my account is suspended. In my app sessions, it indicates that someone logged in to my account from New York. Twitter seems unable to assist because every message I send results in a suspended account notification. Can anyone advise me on what steps I should take to resolve this issue?
Reported by GetHuman-fsorgi on samedi 11 décembre 2021 21:25
I enabled Twitter's 2-Step Authentication a couple of weeks ago for added security. I used the Authenticator app to scan the code and entered the one-time password. Anticipating a new phone, I backed up the app to iCloud assuming it would retain my account key. Unfortunately, upon setting up my new phone today, I realized the account key was not saved, leaving me locked out of my Twitter account. I did not save any backup codes and am now in a panic as I cannot access my account. I've reached out to Twitter Support but have yet to receive a response. I am desperately seeking any help or solutions to regain access to my account.
Reported by GetHuman-delianor on samedi 11 décembre 2021 22:52
I am experiencing issues with Twitter where my posts about the #ProAct and boycotting the Beijing Olympics are not showing up in public search results. Despite my knowledge in sensitive content guidelines, my harmless tweets about these topics are being hidden. It is troubling to see these important discussions being suppressed on a platform that should support free expression. I am concerned about this violation of my civil rights and urge Twitter to address this issue promptly. I hope to receive clarification on why my posts are being targeted and have this matter resolved to prevent further suppression of my tweets. Thank you for your attention to this matter. Kayla
Reported by GetHuman-ms_kayla on mercredi 15 décembre 2021 05:37
Hello, my Twitter account @beckysbalboa got suspended due to copyright issues. I filed a counter notice and after 10 business days, Twitter informed me that they have released the withheld material. However, my account is still not reinstated even though they mentioned it would be returned if there's no response from the original reporter within 10 business days. I am frustrated as I simply want access to my account.
Reported by GetHuman6852597 on mercredi 15 décembre 2021 14:10
Hello! I've had my Twitter account for years. Due to an accidental issue, I've been locked out, and I can't even submit a proper ID with my name on it to regain access. I am frustrated by the lack of assistance available. I would appreciate guidance on why it is so challenging to get in touch with a support representative to resolve this problem. This has been a distressing experience with the app, and I hope to find a solution soon.
Reported by GetHuman-marsmoiz on lundi 20 décembre 2021 09:58
My account was mass reported, leading to its suspension. Despite numerous attempts to recover it, I feel unheard by the staff. My account has 19k tweets, and while there were a few inappropriate tweets out of frustration, it is unjust for Twitter to overlook the rest. I realize my mistake and am sincerely sorry. I only seek the reinstatement of my account, as I have formed valuable connections there. It pains me to lose it all. Please consider giving me another chance; I am willing to comply with any conditions.
Reported by GetHuman-sandylup on mardi 21 décembre 2021 00:26
I'm experiencing an issue as I attempted to call a number that does not belong to Twitter. As a result, my account was locked for something I believe was not a violation - simply quoting scripture. The number provided by Google led me to a car dealership in the New River Valley of Virginia, causing further confusion. My correct email is [redacted]. If not resolved, I will involve Verizon Wireless and take legal action. I insist that my Twitter activity be reviewed thoroughly; any error found will prove deceitful. I strongly oppose my account being withheld due to these circumstances. This situation has pushed me to pursue legal action. It seems there might be misleading information being circulated; I suggest your fraud department investigate this promptly.
Reported by GetHuman6936715 on mardi 21 décembre 2021 11:13
Hello, I need assistance with a situation involving a secondary Twitter account that recently appeared without my knowledge. I have been using my main account for years without any issues. However, this new account, @VChiericoni, was created without my authorization and I have been unsuccessful in deactivating it. Despite changing the password, I am unable to delete the account as it keeps indicating an incorrect password. Any help in deleting this unauthorized account would be greatly appreciated. Wishing you all Happy Holidays! Sincerely, Victor C.
Reported by GetHuman6937479 on mardi 21 décembre 2021 15:44
My Twitter account got hacked, and the hacker used it to spam others, resulting in my account getting suspended. This occurred a week ago. I had previously reported the hacker's fake accounts twice before my account was compromised. I'm concerned about the delay in resolving this issue as I'm losing money daily without access to my account. I suspect the hacker is still active on Twitter. I hope the support team can address this promptly.
Reported by GetHuman-dinbanks on mardi 21 décembre 2021 17:50
I tried to delete my account, but it keeps saying the password is wrong. Even after I reset the password, it still shows as incorrect. I think I managed to delete my [redacted] account. However, there is another account under garyscherer10@garyscherer10 that I didn't create and can't delete. Please remove all accounts linked to [redacted] and garyscherer10@garyscherer10. Thank you, Gary Scherer
Reported by GetHuman6938316 on mardi 21 décembre 2021 18:41
I received a warning from Twitter for allegedly spreading misinformation about Covid-19. Despite my disagreement, I chose not to remove the tweet in question. In the tweet, I criticized Senator Manchin of West Virginia, highlighting his connections with dictators and briefly mentioning Covid-19 on a Twitter account associated with the Democratic Party. Twitter declined my appeal without providing clear evidence of the violation, fueling my belief that there is unfair censorship targeting Democratic Party politicians and their supporters on the platform.
Reported by GetHuman6939813 on mercredi 22 décembre 2021 01:16
Hello Twitter Support, I have realized that my account @lunanary is currently Search Suggestion Banned. Despite not violating any Twitter rules or guidelines, my account does not show up in search suggestions. This poses a problem for me as I am aiming to expand my account to showcase art, and potential followers may think it doesn't exist if they cannot find it in search. I would be extremely grateful if you could resolve this issue for me. Thank you, Chelsey
Reported by GetHuman6940424 on mercredi 22 décembre 2021 07:54
My Twitter account @fperez1776 has been unfairly suspended. Please reinstate my @fperez1776 Twitter account. There were issues with my account's suspension. I suspect @ZionistBish & @innaalrabak had a role in it falsely labeling me as anti-Jewish for criticizing Zionism & Israeli actions towards Palestinians. I believe @innaalrabak might have inside information within @Twitter @TwitterSupport due to details shared about violation notices tied to my tweets. Despite deleting the mentioned tweets, I kept receiving violation notices. Also, @ZionistBish & @innaalrabak have made disrespectful remarks about my deceased mother. I've reported this to @Twitter @TwitterSupport, but the tweets remain. Please reinstate my Twitter account and advise on steps to lift the suspension. Thank you.
Reported by GetHuman6951331 on dimanche 26 décembre 2021 04:18
Hello, I am reaching out about a concerning situation regarding a Twitter account created by either my ex-husband, his girlfriend, or someone connected to him. The account is under my daughter Hailey's name, who has special needs. The account seems to be directed at me as her mother, with disturbing content that I believe is meant to harm and torment me through my daughter. I suspect my ex-husband, Jason Coit, and his girlfriend Carla Mills are behind this, engaging in retaliation and abuse. I have contacted the police and there is an ongoing investigation, but I urgently request that the Twitter account in my daughter's name be taken down. I am also concerned that my ex-husband may have his own account where he spreads negativity and attacks others. I urge you to look into this matter and provide an update on the progress of removing these accounts. Thank you for your attention to this serious issue. Sincerely, Kerri Y.
Reported by GetHuman6956296 on lundi 27 décembre 2021 20:22

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