Hello, I have a twitter account and some days ago I’ve tried do deactivate it, but when...

GetHuman-manispu's Disabled Account issue with Twitter from May 2020

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The issue in GetHuman-manispu's own words
Hello, I have a twitter account and some days ago I’ve tried do deactivate it, but when I click the button and put the password nothing happens, I thought it was just a bug and logged out. The day later I tried to log in but for some reason I couldn’t, I thought I just forgot the password so I followed the instructions on the twitter site and I received an email (not the regular one with the link to reset the password) but one saying that the email that I used to contact them it’s not the same from the account and that I should send another one with the right email. BUT THAT IS THE RIGHT EMAIL AND I’M SURE, and what confirms that something is not working right is that when I try to use my phone number or even my username (that still appears on the profiles on the app) the system doesn’t find the account. So basically I can’t reach anyone and I can’t solve the problem by myself because it seems to be some kind of bug. I really wanted to have access to my account again by contacting somebody or at least have the answer to this bug so I can try to fix it myself. I really think that the account wasn’t hacked and that is not deactivated, but I have no ideia of what’s happening..

GetHuman-manispu did not yet indicate what Twitter should do to make this right.

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Twitter

Disabled Account issue
Reported by GetHuman-manispu
May 30th, 2020 - a year ago
Not resolved
Seen by 21 customers so far
Similar issue to 14729 others
0 customers following this

Timeline

GetHuman-manispu started working on this issue
May 30th, 2020 1:56am
GetHuman-manispu indicated the issue is not fixed yet.
May 30th, 2020 3:41pm
GetHuman-manispu indicated the issue is not fixed yet.
May 30th, 2020 3:41pm
GetHuman-manispu indicated the issue is not fixed yet.
May 30th, 2020 3:42pm

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