Yesterday I got a notification on my twitter account (@joannegilvear) that there was a...

GetHuman4877523's Reset Password issue with Twitter from May 2020

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The issue in GetHuman4877523's own words
Yesterday I got a notification on my twitter account (@joannegilvear) that there was a suspicious login and I needed to reset my password. The email I signed up with to twitter in **** (*****@***.com) I have not used in years so I had forgotten my password to it but after resetting it I got into it and I was displayed that my email account for BT no longer exists. **After contacting the BT Helpline they infirmary me I had not used this email address in over * years so it was deactivated, therefore I cannot get into this email account to reset my password and I do not have my phone number verified on my account therefore there is no way for me to reset my password. **The email I am writing to you from is my current email address. Is there any way twitter could fix this issue and allow me to change my password through this email? **Would be much appreciated

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Twitter

Reset Password issue
Reported by GetHuman4877523
May 27th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 14775 others
0 customers following this

Timeline

GetHuman4877523 started working on this issue
May 27th, 2020 6:29pm