Product: Twitter account.*Issue: I can't log into my account, and the automatic reply I...

GetHuman-schunta's customer service issue with Twitter from May 2020

Help with my Twitter issue
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The issue in GetHuman-schunta's own words
Product: Twitter account.*Issue: I can't log into my account, and the automatic reply I receive upon filing a help request with Twitter is still unhelpful after the sixth or so try. I need to speak with a person.**When I try to log into my account, I get the message, "We had a problem sending your request. Please try again." When I file a help request with Twitter, I am sent an email with instructions on how to reset my password. I follow the instructions, and it appears that resetting the pw is successful. However, when I try to log in with my new pw, I get the same message. I have reset my pw about * times, tried to log in about ** times. I have filed about * help requests with Twitter but keep receiving the same automated reply with instructions on how to reset my pw. This is not helping me log into my account. How can I contact a human to get past this loop?

GetHuman-schunta did not yet indicate what Twitter should do to make this right.

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Customer service issue
Reported by GetHuman-schunta
May 24th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 14760 others
0 customers following this


GetHuman-schunta started working on this issue
May 24th, 2020 6:32am
GetHuman-schunta indicated the issue is not fixed yet.
May 24th, 2020 1:25pm

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