Please help.*My username: @ sophie*monie*My case number is*was: Case* **********: Appea...

GetHuman-sophrior's Disabled Account issue with Twitter from May 2020

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The issue in GetHuman-sophrior's own words
Please help.*My username: @ sophie*monie*My case number is*was: Case* **********: Appeal an account suspension or locked account *ref:**DA*******K*A*.****A*****vccJ*:ref***I changed my date of birth because it was incorrect and it turns out I made my account before I was ** years of age. I had parental approval and have ID and birth certificate to prove it. and I tried multiple times to appeal it but no one ever got back to me so it's been more than ** days!!! But I kept trying over and over again before ** days passed. Please help me. I got an email from Twitter Support saying “Hello, **As part of the effort to slow the spread of COVID-**, we’ve adjusted how we work to allow for social distancing, and for our team to work from home. This has also resulted in delays in reviewing incoming requests.**Due to pre-existing technical specifications, we aren’t able to reinstate accounts that have been locked for ** days *because of age restrictions*.**Combined, the delay and technical constraints mean we won’t be able to reinstate your account. **We’re continuing to work through these new challenges brought about by COVID-**, and in the meantime, we apologize for this experience. **Thanks, **Twitter* *ref:**DA*******K*A*.****A*****vccJ*:ref *“*I have been trying to get the account back ever since I found out it was suspended. It now says it can’t even find my account. My account as gone from being suspended to deleted entirely. THIS IS NOT FAIR, PLEASE PLEASE HELP ME I’M BEGGING YOU.*Kind regards,*Sophie. R

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Twitter

Disabled Account issue
Reported by GetHuman-sophrior
May 20th, 2020 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 14809 others
0 customers following this

Timeline

GetHuman-sophrior started working on this issue
May 20th, 2020 12:05am