After activating my two-factor authentication verification back in September, Monday ni...

GetHuman4522077's customer service issue with Twitter from March 2020

Help with my Twitter issue
First: share to improve GetHuman4522077's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4522077 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman4522077's own words
After activating my two-factor authentication verification back in September, Monday night I opened twitter app on my phone and out of nowhere it asked for my identification by putting in my password. That was easy so I did so. However after putting my password in it then took me to a screen where I got receive a code by via SMS, Authentication Code or Backup Code. A text message was never sent to my phone, couldn’t access my Authentication code nor use my backup code. In fact when I checked to see what was on file for my phone number nothing was in the box. The same for my email but I was able to rest my password with my email. This same email has been on file since I’ve made my Twitter account back in ****. I don’t know what else to do so Twitter Support please help!

GetHuman4522077 did not yet indicate what Twitter should do to make this right.

How GetHuman4522077 fixed the problem

We are waiting for GetHuman4522077 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4522077
Mar 25th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 12709 others
0 customers following this


GetHuman4522077 started working on this issue
Mar 25th, 2020 3:42am