My account was locked after I changed my birthday. Twitter thought I am underage when I...

GetHuman-hfzzuki's Locked Account issue with Twitter from December 2019

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Before contacting them, items GetHuman-hfzzuki may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-hfzzuki's own words
My account was locked after I changed my birthday. Twitter thought I am underage when I am actually ** years old. After so many trials of me trying to get my account back by trying to upload my ID photo, it says the link doesnt work so how am I going to prove it. I have a screenshot to prove that Twitter locked my account and I was not being given the chance to get it back. Please help to settle this matter. I just want my account back.

GetHuman-hfzzuki did not yet indicate what Twitter should do to make this right.

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Twitter

Locked Account issue
Reported by GetHuman-hfzzuki
Dec 29th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 12780 others
0 customers following this

Timeline

GetHuman-hfzzuki started working on this issue
Dec 29th, 2019 4:21am

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