X Customer Service Issues

My Twitter account got suspended on 12/10 because it was hacked. Despite changing my password and appealing, Twitter advised me to cancel apps with access to my account, which I couldn't do due to the suspension. After noticing hacker activity, I shared a screenshot with Twitter. However, they claimed I broke rules, suspended my account, and urged me not to contact them. I'm eager to regain access to my account.

My account has been suspended for approximately four weeks now. I have submitted multiple appeals, but have yet to receive a response. The message keeps referring to the main case # [redacted] and states they will contact me, yet I have heard nothing back. I am confident that I did not break any rules. Perhaps I did follow too many accounts in one day before the suspension. However, is it fair to lose my account just for following others? I find Twitter's recent conduct very disheartening. Can someone please assist me with this issue? Thank you.

Recently, I deactivated my Twitter account and removed my phone number before doing so. Upon reactivating my account, everything seemed fine until I attempted to add my phone number back. I encountered messages indicating the number was already in use or unavailable. I have reached out to Twitter for assistance without a response. Thank you for any help or advice you can offer.

My account, xing@xing[redacted]1, has been suspended, and I received the email below. I'm unsure why my account was flagged for "operating fake accounts." Without creating a new account, how can I address this issue? I am unaware of any behavior on my part that could lead to such a violation. Do I need to create a new account to continue using Twitter? Dear User, We regret to inform you that your account has been suspended and will remain so due to repeated or serious breaches of our policies on platform manipulation. Violating Twitter Rules by managing fake accounts and deceiving others is against our guidelines. This encompasses using false account details for activities such as spamming, harassment, or causing disruption. Please refrain from responding to this message as this email account is not actively monitored. Thank you, Twitter

Each time I attempt to log in to my Twitter account, I receive a message stating that my account is locked due to suspicious activity. Despite my efforts to reset the password, the only option provided is through an email I can no longer access. I have exhausted all methods to access or reset my account without success, which is quite frustrating. Creating a new account is not ideal as I prefer to retain all my existing data on the current account.

I recently discovered someone accessed my account without authorization. Upon receiving the notification, I promptly attempted to change my password and secure my account. Unfortunately, the unauthorized individual changed the password first, thereby locking me out. Subsequently, I found that the password had been altered, and a new email was added for password reset requests. My username is rachelle0817. Regrettably, I am currently unable to access my account to rectify this issue. As a result, I would appreciate it if my account could be permanently deleted to prevent any further unauthorized access.

Last night, my Twitter account was suspended for violating their rules on abusive behavior and harassment. The tweet that led to the suspension was meant to be sarcastic and not meant to harm anyone. Losing the account I've dedicated myself to for almost two years is disheartening. With nearly [redacted] followers and daily interactions, I valued the connections and friendships made through it. Unfortunately, even my backup accounts linked to it were also suspended. I hope to have my main account reinstated soon.

I had a Twitter account with the username @Anknasty27, created around 10 years ago. I lost access to it and cannot log in due to using an inactive email address, [redacted] I now use [redacted] Please delete this account or assist me in regaining access to delete it. Thank you.

I am facing an issue with my Twitter account as it got locked due to me creating it when I was under thirteen, even though I'm now nineteen. I find it unjust because my age at the time of account creation shouldn't affect it now, especially when there are more concerning matters like explicit content and racist accounts on the platform.

Hello, my account @kimnamjoon___ was locked a few days ago due to age restriction. I am over thirteen years old already. I attempted to reach out to Twitter Support, but unfortunately, they were not very helpful. Please unlock my account as I rely on it daily. Twitter needs to consider unlocking accounts for users over thirteen. I am hesitant to submit my ID as it may lead to my account being deleted. I am feeling very unsupported, and I would appreciate your assistance in getting my account @kimnamjoon___ reinstated.

Hello, my Twitter account @kimnamjoon_3 has been locked a few days ago. I have been trying to contact Twitter Support for help, but unfortunately, I haven’t received much assistance. It’s frustrating that I am required to send an ID to verify I am over thirteen years old, which I am already. I urgently need my account unlocked, and it's been really difficult with no one helping me out. The application of the EU law to me, as a Singaporean, doesn't seem to make sense. Please unlock my account as soon as possible. I really need access to it. Your help is greatly appreciated.

I forgot the password to my Twitter account. I've provided my phone number, email address, and name multiple times. After waiting for hours to access my account, I received a few reset codes. Unfortunately, I got confused switching between Twitter and my SMS Messenger to enter the codes, and now I can't get back in to reset my passcode. Twitter is blocking me and telling me to check back later since they can't verify me after too many attempts. This situation is potentially damaging to my music career as a country singer and songwriter. I need a reset code sent to me to verify my email address and phone number quickly. I hope to resolve this issue as soon as possible to prevent any further harm to my career.

When I open Twitter and click on the magnifying glass icon, it only displays 'World News', 'Worldwide trends', and 'What's happening'. Tapping on 'Show more' for world wide trends doesn't show the real trends, just random ones. Yet, when I log into my second Twitter account, it shows me personalized sections like 'For you', 'Trending', 'News', 'Sports', 'Fun', Entertainment', and my saved topics. Is there a way to resolve this issue with my main account?

My account got suspended even though I didn't do anything wrong. Despite being called names and disrespected by others, I received a suspension for a specific term I used, even though I am a person of color. I have been on Twitter for over three years, and I kindly ask for my account to be reinstated. I am determined and sincerely requesting for the return of my account. My username was @SUGARKIKO.

Today, I updated my birthday on Twitter to reflect my actual birthdate of April 4, [redacted]. However, Twitter suspended my account, wrongly assuming I am under 13 years old. The math clearly shows that I am over 22 years old, so there is no reason for this confusion. They are now requesting identity verification through ID or a birth certificate, which makes me uneasy, but I attempted it. Strangely, they are rejecting my photo file, image.jpg, even though that format should be accepted. I feel frustrated as I have been using Twitter since [redacted] and should not be facing such issues. Twitter's lack of assistance is causing me a lot of aggravation.

I received a notice from Twitter stating that I was suspended on the 17th. I disagreed with the decision because I never engage in threatening behavior. I promptly appealed the suspension, but I have not heard back from them yet. Unfortunately, I cannot access their automated support system effectively. All it prompted me to do was change my recently updated password, which has left me with a new password I did not want. Despite following their instructions, my appeal is still pending review. I am hesitant to cancel the appeal as their website states that I am entitled to it. It is frustrating that Twitter seems to be disregarding their own rules and policies, and it feels like they are ignoring users until they give in to their demands. My Twitter handle is @18DianneM.

Twitter User: @AGcharts Hello Twitter community, I am facing a recurring issue trying to reset the password for my @AGcharts account. Despite my attempts to change it, I keep receiving error messages saying, “Something is technically wrong. Thanks for noticing—we're going to fix it up and have things back to normal soon,” or “You exceeded your numbers of attempts. Try again later.” I find it odd that this issue seems to be isolated to my account while others are not experiencing the same problem. I am urgently seeking access to my account, which holds almost 50,[redacted] followers and was suspended due to a misinterpretation of your privacy policy. While the account was reinstated, I am unable to log in, rendering it useless for my professional needs. I hope to regain access without the need for legal intervention. The continuous lack of resolution for this technical error is frustrating, and I implore Twitter to address this matter promptly. Your swift response is greatly appreciated. Best regards, GL.

Hello, I am @manmeet716 from India. My username was changed to @tinilunnt from the USA without my knowledge, and now my account is suspended. My email is [redacted], and my phone number is [redacted]. I am not a frequent Twitter user and am unsure of what happened to my account. It seems like my phone number is linked to multiple accounts. I kindly request that Twitter removes my email and phone number from the unauthorized account and either allows me to create a new account with my original username or reinstates my account with the correct details. Thank you.

I need to reset my Twitter password but can't access the email linked to the account. I am signed in on my old phone and want to sign in on my computer, but I don't remember the password and need to update the email. The phone number on the account is old, and I never updated it after getting a new phone. I am desperate to access this account where I've invested years. If there is a way for me to regain access, I will update the email and phone number. Your assistance is greatly appreciated.

I need help resetting my Twitter password as I'm unable to access the email associated with the account. I am logged in on my old phone but can't remember the password to sign in on my computer. The phone number linked to the account is outdated. I am eager to regain access to my account where I have invested years of effort. If there is a way to recover my account, I would like to update the email address and phone number. Your assistance is greatly appreciated. Thank you.