X Customer Service Issues

Hello. I am unable to access my account (@bakustears) since a few hours ago. Twitter instructed me to enter a code sent to my phone number, but I did not receive the code or the ones I received did not work. Despite trying to request a new code, I am now blocked from logging in due to exceeding the login attempts. It has been more than two hours, and the system still does not allow me to try again. Emailing the code would be more convenient for me, but unfortunately, this option is not available. I would appreciate it if you could resolve this issue promptly as I am feeling quite frustrated and eager to regain access to my account.

I have been unable to access my account (@bakustears) for several hours now. I followed the instructions to enter a code that was supposed to be sent to my phone, but I did not receive it. Even the codes that were sent to me did not work. Despite trying to request a new code, I am now locked out due to exceeding the maximum login attempts. It has been over two hours, and I am still unable to try again. Unfortunately, there is no option to receive a code via email, which I believe would be more practical. I am feeling frustrated by this situation and would appreciate a prompt resolution to regain access to my account.

User @PaldingK on Twitter has been continuously harassing BTS's Park Jimin, causing major defamation. This is extremely troubling and worrying, as hate spread on social media has been shown to have a detrimental impact on celebrities. Many Korean celebrities have faced tragic outcomes due to this. Please investigate this issue and consider suspending the account. Evidence of the harassment can be found on their profile.

Twitter has mistakenly identified me as a robot and disabled my ability to reply to tweets from accounts I follow. I am visiting a popular page dedicated to Shinee, which is currently very active due to an anniversary. Despite changing my password as recommended, the problem persists. I want to clarify that I am not a robot. My name is Patricia Mitchell, and you can reach me at [redacted] I kindly request assistance in resolving this issue.

I accidentally discovered a Twitter account under the username @KNNYC11020 that I didn't create. Despite believing my active Twitter handle was @jennajohnson94, logged in with my email and password, I ended up on @KNNYC11020. I noticed that my current Twitter is associated with my old email, preventing me from updating my new email. Upon trying to rectify this, I found the unknown Twitter account was suspended, blocking me from deactivating it. I aim to delete the mysterious Twitter profile linked to my email to free it up for my authentic account, @jennajohnson94.

Dear support team, I am encountering difficulties with our username situation. We have an old account under the name @motivatedbyart that we wish to transfer to our current account @motivatedbyart1. Unfortunately, we no longer have access to the old account as we have forgotten the passwords for both Twitter and the associated Gmail account [redacted] It is crucial for us to resolve this matter promptly as Motivatedbyart is the name of our charity, and we aim to consolidate all our social media presence under one identity. Should you need additional details, please feel free to reach out to me at [redacted]

I was recently banned from Twitter for "evading permanent suspension," while the person who is actually evading a ban continues to harass me and spread lies using multiple accounts. Despite one of their accounts being banned, they still have many others. It's frustrating that Twitter banned me instead of addressing the abuse and lies being spread about me, which have severely harmed my reputation.

I finished Twitter Flight School a few months back. I can't remember if I used my work email or personal email for the account. I've tried resetting the password with both email addresses, but I haven't received the recovery email in either inbox. I'm looking for my certificate but can't locate it. I'm providing my personal email for contact purposes, but the login might also be my work email which is [redacted] Please let me know.

My Twitter account has been disabled. I have reached out to Twitter through the app, but their assistance has been unhelpful. My account is a fan page, as clearly mentioned in my bio. I have never pretended to be anyone else, so this situation is extremely frustrating for me. I have had this account for years, and I am willing to make any necessary changes to reinstate it. I had no malicious intent. Any help in recovering my disabled Twitter account would be greatly appreciated. Thank you for your attention.

My Twitter account has been disabled. I attempted to reach out to Twitter through the app, but received no assistance. My account is a fan page, clearly identified as such in the bio. I have never pretended to be anyone else, so it's frustrating to have this issue. I've been a Twitter user for years and I just want my account reinstated. I am willing to make any necessary corrections. I had no malicious intentions. Please advise me on what steps are needed to unlock my account. I truly need Twitter's help to resolve this matter and regain access to my account. Your support in recovering my disabled Twitter account would be greatly appreciated. Thank you for your attention. Username: @gimmethegrandee

Hello, Twitter community. I recently shared my concerns about my health and well-being on the platform, expressing frustration about a difficult situation that has arisen and impacted my life significantly. Sadly, these posts prompted a report from a person involved in the issue, potentially resulting in a restriction on my account due to concerns about self-harm content. As a result, I am currently unable to access my account despite receiving verification emails. This has left me feeling disconnected and unable to interact with others on the platform. I am eager to regain access to my account to resume normal activities. Thank you.

Hello, I encountered an issue with my account being locked due to age restrictions. Twitter's age limit is stated as over 13, which I have followed accordingly. I attempted to update my birthday to reflect the correct date, which is 8/4/[redacted], confirming I am well over 13 years old at 17. I kindly request a review of my account to have it unlocked. Thank you.

There is a user persistently invading my privacy on Twitter even after I blocked and muted them. The user in question, Ragooda2, continues to access my tweets through unauthorized means like using third-party apps such as Echofon, Janetter, and Osfoora. They even resort to searching for my username or going through Google to bypass my block. This behavior is extremely concerning to me as it violates my privacy and boundaries.

Hello Twitter community, I need your assistance once more. I am currently unable to access my account. Your help is greatly appreciated. Thank you. I keep getting the following message: To verify your phone number, kindly input your mobile phone number ending in [redacted]. You will then receive a text message with a confirmation code to verify the number. However, after several unsuccessful attempts, I now encounter an error message stating that I have reached the maximum number of verification attempts allowed. I will try again later.

I am having trouble accessing my Twitter account with the username @sadgalriri_. The issue is that I have forgotten my password, and my old phone is still logged into that account. When I go to settings and privacy, then press account, I realize I didn't set up the account with my phone number or email. I attempted to reset my password using my email at [redacted] However, I have not received any email from Twitter or Twitter support, likely because my @sadgalriri_ account is not linked to my phone number or email. Both the email and phone number sections show "add," indicating they are not linked. Since my account is still logged into my old phone, when I try to add/update my email and phone number, it prompts me for my password which I have forgotten. This makes it challenging for me to access my account. I have tried various methods already and this is my third attempt reaching out for help. I am willing to provide any necessary proof to verify my ownership of the account to regain access. This account holds many memories for me, and I would be grateful for any assistance in recovering it. Thank you for your help. My username is @sadgalriri_.

Hello, I'm in need of assistance as my account has been locked, and I am unsure why. Twitter is prompting me to enter a code, but I'm not receiving it despite my phone number being correct. The app indicates that they have called me, but I'm not actually receiving the calls. I rely on Twitter and urgently require access. I have also not received the code via email. Any help would be greatly appreciated.

In September, my primary account got suspended without reason, even though my tweets were not offensive, just sometimes containing mild language. Now in December, every time I attempt to create a new account and enter my phone number, I promptly get suspended again. I find it unjust because I have not violated any rules, yet I am unable to create accounts with my phone number. How can I proceed to make new accounts or engage in group chats if I am constantly being suspended? I wish to have my accounts reinstated as I have not engaged in any abusive behavior. The suspension reason given is "multiple accounts for abusive purposes," yet there is no further explanation provided, making it difficult for me to address the issue and create new accounts since September.

I recently encountered an issue with my account being deleted due to age restrictions. I am currently 23 years old and followed the instructions on the help site, which stated my account would be reinstated within 72 hours, removing any data from before the age of 13. However, I have now received an email stating that my account will not be restored. I find this situation unacceptable, especially since there is currently no age restriction in place. I am hesitant to create a new account and rebuild from scratch, considering I created this account only four months before turning 13. I simply wish to have my Twitter account reinstated.

I was using Twitter for PUBG when my PUBG account reset, causing my linked Twitter account to reset as well. I can't remember my password or Google account details anymore. The only information I recall is my username (Georgeee) and my Google email ([redacted]). I've tried various methods to recover my accounts without success. Please help me regain access to my Twitter account. I've invested a significant amount of money into PUBG, and Twitter was solely used for gaming purposes. You can reach me at [redacted] My PUBG mobile name is HenLunaAnt. Please recover my account. You may also contact me at +[redacted]20. I'm located in the Philippines and used an iPhone 7 to play PUBG mobile. Thank you for your assistance in recovering my account.

Hello, I have been experiencing issues with my Twitter account being locked for four consecutive days. Despite not violating any rules, Twitter has not suspended my account, leading me to believe there may be a technical error. Can you please assist me, @Jichims1127? I have received requests to verify my phone number ([redacted]) linked to my account. However, when I try to complete the verification process, I encounter an error with the page preventing me from verifying my phone number and accessing my Twitter account. It has been four days, and I urgently require access to my account. Your help is greatly appreciated. Thank you.