X Customer Service Issues

Hello, my name is Tarun. I am experiencing an issue with my Twitter account. It seems that another person has gained access to it. The distance between my village and the person's village is approximately [redacted] kilometers. Additionally, my Gmail address is [redacted] However, my Twitter account is linked to a different Gmail address, @trr6. I am uncertain if my account has been hacked or if there is a mistake. I kindly request Twitter to secure my account and ensure my details are safe. Thank you.

For the last year, I have requested Twitter multiple times to remove false posts and comments made by Lawrence A. Oshanek (@LawrenceOshanek) on his Twitter account about me, Rene Loutfi. This individual consistently shares false information on social media, specifically Twitter, which is damaging both my personal and professional reputation. I would greatly appreciate your prompt assistance in addressing this issue. Thank you. - Rene Loutfi

The phone security issue is incredibly frustrating. After initially signing up using my phone number, a robot test appeared on the app, labeling me as a robot and suspending my account. Switching to my email, I encountered another roadblock when prompted to verify my phone number, which was allegedly associated with another account. Despite reaching out to Twitter through the help center four days ago, I have yet to receive a response. This situation is infuriating. Can anyone provide guidance on what steps to take next?

My friend @judgefood is having trouble logging into her account. The issue began two days ago when she was asked to confirm her phone number on the website, but she has not received the code needed to verify her account ever since. As a result, she is unable to access her account, which has now been suspended. She is unsure of the next steps to take as each time she attempts to seek help through the support section of the page, she is prompted to log in - something she cannot do at the moment. All she wants is to regain access to her account and use it as usual, but she's feeling lost on how to proceed.

Thank you for getting back to me. I recently turned 15 and feel that I should now have access to my account. My parents originally set it up for me, and I only just discovered today that my birthdate was incorrect. While I acknowledge the policy, I made an unintentional error and sincerely hope you can consider reactivating my account. I appreciate your understanding and help. Wishing you a wonderful holiday season!

Subject: URGENT: Account Assistance Needed Hello, I have had an account under the name Maayah Kayani since [redacted] but cannot recall any associated details. I have tried to recover it without success, causing unwanted tension due to its public visibility. Could you please assist in removing the account as I have not used it for a long time now? The account could be linked to various email addresses from iCloud, Hotmail, to Gmail, with an outdated phone number attached. I am very uncomfortable with my account being publicly visible without my control. Kindly address this matter promptly by either resolving it or deleting the account. Your prompt attention to this issue would be greatly appreciated. Thank you. Maayah

My Twitter account was connected to PUBG Mobile. I received an in-game link and clicked on it, leading me to a website. Later, I discovered that someone had accessed my account, changed the password, and took control of it. I don't actively use the Twitter app, and now the hacker has changed the email associated with the account, leaving me completely locked out. The individual who has taken over my account is now using the app. I am seeking assistance to regain access to my account.

This morning, upon opening my Twitter, I discovered that my timeline and DMs have not updated since last night. I attempted to resolve the issue by uninstalling and reinstalling the app, but encountered difficulty reinstalling it. When trying to access Twitter through my browser, the server could not be found, and any links related to Twitter failed to open. Despite refreshing my phone and clearing my browser cache, the problem persists. Seeking insight from friends confirmed that Twitter is functioning normally for them on their devices. I even tested on my grandmother's phone, where Twitter operates seamlessly.

I am experiencing frustration due to my account being locked for a comment I made, leading to a 6-day suspension. I find it unfair that my account was suspended without a clear reason provided for violating the terms of service. I have been dealing with someone harassing me, sending inappropriate images, and asking for explicit content, which has not been adequately addressed. Meanwhile, my account was suspended for what I believe to be a less severe comment. I seek clarification on why my suspension duration was set for such an extended period, as I find it excessive. I hope to have this issue resolved promptly. Thank you. - @wei_susu

My account got suspended because I mistakenly altered my date of birth on it. Twitter stated that I was under 13 years old when I created the account, requiring parental consent to unlock it. I have submitted my mum's ID, but they are struggling to verify it. I suspect the issue arises from my mum changing her name within the last 3 years, resulting in her current name on the ID differing from her previous name on my birth certificate. Please assist me promptly; my Twitter account has been suspended for more than a week now!

I would like to kindly request the removal of old pictures associated with my Twitter account from Google search results. The pictures are approximately 10 years old, and I am unable to recall the email address used to create the account. Every time someone searches my name, these images appear, impacting my reputation. I would appreciate it if you could promptly assist me in removing these pictures from both the account and Google search. Thank you for your help, and I wish you a Merry Christmas.

Hello, I reached out to an artist on Twitter and bought a commission from them in September. I am currently facing an issue with PayPal because the artist did not deliver what I paid for and is not responding to my requests for a refund. I accidentally deleted our chat history, which may serve as evidence for my PayPal dispute. Is there a way to retrieve these deleted messages, specifically from September onwards? Thank you.

I am willing to pay a reasonable fee for assistance with contacting Twitter. I have been a member for 7 years and encountered harassment from a group of Malaysian artists. Despite trying to resolve the issue, the situation escalated with threats and obscenities. I have attempted to appeal the complaints, but encountered difficulties with Twitter's web form, which only allows for three lines of text. I am seeking help to either submit a document to Twitter Abuse, resolve the issue with the stuck form, or request my account files for deletion if the appeal is unsuccessful. Due to the technical issues, I need assistance with these steps and am open to discussing a price for your services. Thank you for your attention to this matter.

Hello, I've noticed an account consistently sharing unsubstantiated information on Twitter. This behavior could harm many individuals, including those mentioned in the tweets. Mental health awareness is crucial, and I believe it's essential to address this issue. Could you please consider temporarily suspending the account @OH_mes2 to encourage reflection on the harm caused by spreading rumors? Your prompt response would be appreciated. Thank you.

My account has been suspended for a week now. I believe this suspension is unwarranted, and I have been unable to receive a confirmation code. Despite multiple emails to [redacted], I have not received any response. I urgently need my Twitter account reinstated to participate in voting for the music awards. I kindly request that the confirmation code be sent via email instead of my phone number. I hope for a prompt resolution to unsuspend my Twitter account today. Your assistance in this matter is greatly appreciated.

My Twitter account, @SarahMMM15, has been suspended for a week. I created the account less than a week ago and have not violated any policies to warrant this suspension. Despite my attempts, I have not received a confirmation code to resolve this issue. I have reached out to *****@***.com multiple times but have not received any assistance. I urgently need my Twitter account reinstated so I can participate in voting for the music awards. I prefer to receive the confirmation code via email rather than through my phone number. I hope to have my account unsuspended today. Your prompt assistance in reactivating my account would be greatly appreciated. Thank you.

Hello, I am Hosseyn Shanbeh-Zadeh from Iran. My Twitter account (@ftu01) under the Persian name "اسب شاخدار ویراستار" was suspended after I was arrested for political satire posts. The ministry of intelligence confiscated my laptop, cellphone, and changed the account information. I had around 30k followers and used Twitter to earn money. I am reaching out for help to regain access as Twitter was vital to me. I can provide proof of identity through my Facebook, Gmail, and phone number. Please consider my plea and assist me in restoring my account. Thank you for understanding my situation.

My Twitter account is currently blocked or suspended, and I am unable to provide my phone number, even though it's listed as optional by Twitter. I have provided my email address instead, which is where I received communication from Twitter. I apologize for not replying promptly to your emails. I have been a Twitter user for over 8 years. I am frustrated by the repeated requests for my phone number when I have already given my email address. Therefore, I have chosen to log out of my Twitter account. However, I still wish to regain access to my Twitter account. If there is any way you can assist me in restoring my account, I would greatly appreciate your help. Thank you.

Hello. Yesterday, my accounts were suspended after being locked the previous day. I rarely used Twitter until these suspensions occurred. Although I engaged in some disputes on Twitter, I have since deleted those tweets. It seems that I may have been reported for spamming. I am currently in the process of appealing the suspensions for all three accounts: @Tsubasa_Blake, @Tsubasa_Yang, and @tms_fe. While I did make negative comments on my first account, I promptly removed them. However, Twitter still suspended my accounts. I am baffled as to why this happened as I did not post anything racist or engage in harmful behavior. I am feeling frustrated with the situation and losing my interest in returning to Twitter due to the numerous suspensions for what I perceive to be trivial reasons. Update: Twitter has only responded to two of my appeals with no helpful resolution.

I made a single tweet in response to a friend and got suspended for allegedly inciting violence. My account, with no prior warnings or violations, was permanently suspended. I've tried appealing to Twitter but haven't heard back, and I can't seem to reach a real person for help. I even created a new account as a minor influencer but got suspended again for supposedly avoiding a ban.