Hi there,* *I have two twitter accounts one being my personal, other being work.*I got...

GetHuman3804311's Locked Account issue with Twitter from October 2019

Help with my Twitter issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3804311's own words
Hi there,* *I have two twitter accounts one being my personal, other being work.*I got a new phone, as i recall i had issues adding the same new number to both accounts, my company account was locked for phone sms, verification, sadly the old sim no longer works, so i can't enter the verification code.* *I really need help, but seems i can't even get a verification code from email. I even reset the password, did not help bypass the problem.* *I need help, everything is automated on twitter help to the right department and not much can be done unless i contact twitter admin incharge.* *I can provide what proof is needed.* *My accounts:* *@LeoLouisMusic (New sms: *************) (email: *****@***.com)*@MetalManGames (Locked) (Old sms number: ************* (email: *****@***.com)* *Enter verification code.*We just sent an SMS with a verification code to *************. Enter that code below. * *New number (*************) needs to be set to both accounts, sadly my work account is still stuck with the old sms.*(I have also attached sceenshots)* *Regards,* *Leo* *https:**www.google.com*search?q*leo*louis* *https:**www.google.com*search?q*Metal

GetHuman3804311 did not yet indicate what Twitter should do to make this right.

How GetHuman3804311 fixed the problem
I contacted every twitter contact info I could find within hours I got an apology email explained it was a mistake and I was possibly flase flagged from another user. Just don't give up and make sure all your twitter accounts are updated registered to a sms number you use not an old one
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Twitter

Locked Account issue
Reported by GetHuman3804311
Oct 21st, 2019 - 3 years ago
Fixed
GetHuman3804311 shared how to fix
Seen by 12 customers so far
Similar issue to 59097 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman3804311 started working on this issue
Oct 21st, 2019 5:19pm
GetHuman3804311 indicated the issue is not fixed yet.
Oct 21st, 2019 9:27pm
GetHuman3804311 indicated the issue is not fixed yet.
Oct 21st, 2019 9:29pm
GetHuman3804311 indicated the issue is not fixed yet.
Oct 21st, 2019 9:44pm
GetHuman3804311 confirmed the issue is fixed. Hooray!
Oct 22nd, 2019 5:26pm
GetHuman3804311 confirmed the issue is fixed. Hooray!
Oct 22nd, 2019 5:42pm

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