Hello,**I recently just had an account of mine deleted by the twitter team (@LatentProt...

GetHuman-reyesml's customer service issue with Twitter from October 2019

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The issue in GetHuman-reyesml's own words
Hello,**I recently just had an account of mine deleted by the twitter team (@LatentProtector), and I can't get it back no matter what I do. I was trying to change the birthday date in the account's bio, and I accidentally chose the wrong year. That locked me out of the account entirely, because twitter said I "wasn't meeting minimum age requirements." **I've submitted personal information like my birth certificate, in order to verify I am of age to use this site. However, whenever I send the document out, I keep getting emails back, saying they can't verify said birth certificate because they think it's forged. I don't have any other form of documentation to show I am old enough to use the account, and I don't know what else to do to recover the account.**Are there any alternatives to recover the account, or do I really have to start from scratch with a new account?

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Twitter

Customer service issue
Reported by GetHuman-reyesml
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 58900 others
0 customers following this

Timeline

GetHuman-reyesml started working on this issue
Oct 17th, 2019 11:14pm
GetHuman-reyesml indicated the issue is not fixed yet.
Oct 18th, 2019 6:16am