I changed my DOB in my profile because I realized it was wrong. My account has been loc...

GetHuman3692274's Locked Account issue with Twitter from October 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3692274's own words
I changed my DOB in my profile because I realized it was wrong. My account has been locked since it states that I did not meet the age requirements at that time to be on Twitter. However, my account was monitored by my mother for a few years after I made it. My mom set my DOB one year back (****) so I would have a somewhat accurate display of my age on my profile. I would like to contact your support team and have my account unlocked since I can’t access it.

GetHuman3692274 did not yet indicate what Twitter should do to make this right.

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Twitter

Locked Account issue
Reported by GetHuman3692274
Oct 2nd, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 57778 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman3692274 started working on this issue
Oct 2nd, 2019 8:07pm
GetHuman3692274 indicated the issue is not fixed yet.
Oct 3rd, 2019 12:14am
GetHuman3692274 indicated the issue is not fixed yet.
Oct 3rd, 2019 12:19am

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