My account was locked yesterday for ** hours. I tried to get in to remove the "offensiv...

GetHuman3613256's Locked Account issue with Twitter from September 2019

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Before contacting them, items GetHuman3613256 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3613256's own words
My account was locked yesterday for ** hours. I tried to get in to remove the "offensive " tweet, but i have been unable to get back in even though the ** hours suspension has long been over. I get emails telling me to verify my email (which I have done a dozen times.) I get emails telling my open case doesn't have the right email. I have ONLY ONE EMAIL THAT IS ActIVE:*****@***.com . There is an unused account in my name:@*jccattnet*. This account should be d*leted, as I think it is ******** up my ability to get back in. I get emails saying I have a "new" login from my device. And I can see my avatar in the top right corner when I go to the help pages. But I still can't get to my tweets. All i ever see is a screen that says "validate your email" which I have now done over a dozen times.*All I want is to be able to get back in on the account:@jcc, email *****@***.com. delete any other account that might have a different email address for me. My @Jcc account had *** followers before this all started, HELP!

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Twitter

Locked Account issue
Reported by GetHuman3613256
Sep 19th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 56573 others
0 customers following this

Timeline

GetHuman3613256 started working on this issue
Sep 19th, 2019 1:47am