Forget Password - lost access to recover email account

GetHuman3370481's Recover Account issue with Twitter from August 2019

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The issue in GetHuman3370481's own words
I was trying to gain access to Twitter Account of our Socio-Religious Organization @purbanchalks ... This is to inform you that Purbanchal Kalibari is a Socio-Religious Institution serving as a Hindu Temple and this organisation is managed and governed by Purbanchal Kalibari Samity which is Registered under the Societies Registration Act, **** and runs through its Executive Committee which is elected * selected after every * years. Please note that all post * positions are Honorary and Not for Profit. **In the year **** our Committee's the then Joint Secretary (Public Relations) Mr Monojit Bhattacharya in order to publicize and broadcast the events and ceremonies created a website i.e. http:**www.kalibari.in along with Social Media Accounts with a Facebook Profile and a Twitter Handle @purbanchalks using linking email : *****@***.com **However due to his busy schedule and also nature of his transferable job he could never started the usage of Twitter *to publicize the organisations event and eventually forgot Twitter handle's password and not just that due to lack of usage forgot passowrd for the linking Email Id i.e. *****@***.com **In recent year there has been a change in organisation's executive committee and with more youths coming in to active positions we are more focused on garnering benefits by increasing our social media presence. **We have created a New Facebook Page administered by our Old Facebook Profile Id. and also Created an Instagram Account and our website www.kalibari.in continues to operate. **However we realised that we were not able to access the Twitter Handle @purbanchalks and when we enquired with our Former Joint Secretary(Public Realtions) Mr. Monojit Bhattacharya he no longer have access to the email id and was not even able to reset the password. Hence, currently we do not have access to the Twitter handle and are unable to use it. **We could have created another Twitter Handle however that could have created confusion although we just have ** followers but we already have the Twitter Account linked*updated on our website as well and could rise to duplication. **Hence we would request your team to kindly provide us permission to access Twitter so that we can start using Twitter along with other Social Media Accounts like Facebook and Instagram **We can be reached at this email address and also on *****@***.com **Purbanchal Kalibari Samity and its Executive Committee is ready for any kind of Validation including Physical Verification. Along with that if we require to submit any Government Docs. Including Society Registration Certificate, Latest ITR, PAN Card and Electricity Bill we will be also happy to do the same. **Resolution of this issue allowing us to start using Twitter will be highly appriciated. **Looking forward for a positive response.**Hi Team,**Please provide access to Twitter Account @purbanchalks and update recovery email address to *****@***.com
Providing access to Twitter Account @purbanchalks and Changing Recovery Email Address to *****@***.com
Raised Twitter Support Case* **********
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Twitter

Reseting Password and updating Account Recovery Email Address
Recover Account issue
Reported by GetHuman3370481
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 53109 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman3370481 started working on this issue
Aug 5th, 2019 12:30pm
GetHuman3370481 indicated the issue is not fixed yet.
Aug 5th, 2019 5:01pm
GetHuman3370481 indicated the issue is not fixed yet.
Aug 6th, 2019 12:27am
GetHuman3370481 indicated the issue is not fixed yet.
Aug 6th, 2019 12:34am