X Customer Service Issues

Hello, I am Debra D. Willis from Morehead City, North Carolina. I am having trouble accessing my Twitter account @TEARS4MYFRIEND as I have forgotten the password. I recently got a new phone due to speaker issues and when trying to add my account to the new phone, I couldn't remember my password. Other accounts associated with my name, email [redacted], or phone number [redacted] are no longer active. I really want access to my @TEARS4MYFRIEND account as it contains important pictures, especially of my son with long hair. I have tried resetting the password, but it kept asking for the one I cannot recall. I miss interacting with others on Twitter and any assistance in recovering my account would be greatly appreciated. Thank you for your help. Debra D. Willis

I recently created a new Twitter account on Wednesday, May 15th, [redacted], to promote my sports podcast, 'Keeping It Sports with M3'. However, I mistakenly entered a date of birth (March 12, [redacted]) that triggered an age limit restriction and resulted in the account being locked. This date is actually significant as it marks the day I recorded the first episode of my podcast. I genuinely created the account to promote my podcast and not for any malicious purposes. I kindly request assistance in unlocking the account so I can continue to grow the audience for my sports podcast. I acknowledge the age limit rule and assure you that I will leave the birthdate field empty as it is symbolic of my podcast, which I am passionate about promoting.

My Twitter account has been suspended, and I am unsure of the reason. Twitter's response time to assist me has been slow. I have a learning disability and am not familiar with the copyright issues they are accusing me of. I was active on Twitter on May 8th when my account was suspended at night. My username is Lamar Lawhorn @jlld2468. I used to message friends, post music video clips of artists like 2Pac, Prince, and Michael Jackson, as well as cartoon clips and pictures. I miss the interaction with friends and followers on Twitter. Recently, I reported a copycat profile of Sophie Dee, and the person following me was warned by the real Sophie Dee @sophiedee from Los Angeles, CA. I deny the accusations made by Twitter and DMCA; I feel unfairly targeted for something I did not do.

I'm Gwen Jennings. I used to have a Twitter account as BluOra57 but I forgot my password after deactivating it. Recently, someone hacked my phone and created a username I wouldn't choose, GwenJennings@GwenJen[redacted]0. I deactivated the account but want to ensure my name isn't misused. Lately, I've faced issues with hacking into my devices, changing or inputting information in emails, and stealing intellectual property from my laptop without my knowledge.

On May 14th and then again on May 18th, I received 10 consecutive text messages containing new codes to reset my password. I suspect someone is attempting to hack into my Twitter account and I am wondering if Twitter has the ability to track the device trying to access it. I have saved the text messages from Twitter as evidence. I have already changed my password this morning. Is there a way to email me copies of the 20 texts from Twitter received on those dates? Thank you for your assistance!

Hello! I need urgent help resolving an issue with my Twitter account. While using the app, I attempted to edit my profile to update my birth year. However, after agreeing to a privacy message prompt that appeared, an error occurred, and now I am stuck in a loop where the message keeps reappearing every few seconds. I even tried disabling my account but the problem persists upon reactivation. I have exhausted all attempts to resolve this and just wish to use my account normally without creating a new one. Please assist promptly. Thank you for your attention. Apologies if there are any clarity issues in my message, as English is not my first language.

@Austin_Donn, also known as therealslimshady on Twitter, has been consistently harassing women and making offensive comments about feminism and white supremacy. This individual even insulted a female Twitter user who received a dance scholarship, referring to her as a "stripper." His tweets are disturbing and have made me question his place in the Twitter community. Despite blocking him, his negative posts keep appearing on my feed. I am deeply troubled by his behavior and urge Twitter to reconsider allowing someone with such offensive views to continue using the platform. It is important to think about the type of individuals we want representing the community. Best, Gabriella Brown

While entering my birthday on my Twitter account, it immediately locked me out due to an age restriction. When the account was initially created, it was not actively used by me. It may not have had any tweets until [redacted] when I decided to use it and remembered the password. I intended to create a new account then, but I only had one email address, which had been used two years earlier by a family member. If I had known that activating an old, unused account would result in a penalty, I would not have entered my birthday. It seems unfair that Twitter locked my account without warning, especially when I have always followed their rules. I urge Twitter to reconsider and unlock my account.

I recently received a suspension from Twitter due to excessive hashtag usage during the Eurovision Song Contest, using the official hashtags. While my husband quickly resolved his suspension by entering a verification code, I did not receive the text from Twitter despite multiple attempts. The error message informed me of technical difficulties, and subsequent tries resulted in the same message or a notification of too many attempts. My phone number is correctly linked to my account, but this issue seems to have locked my account or phone number. I have submitted a support ticket, but have not received any assistance yet. I value my ten-year-old account and any help or guidance to resolve this situation would be greatly appreciated.

I received this message on Twitter. I don't think it's true, but it doesn't hurt to check. I'm Debra Scofield from Twitter Inc. I was asked by the CEO, Jack Dorsey, to pass on an important message to you. Your username was selected among the 20 winners who won $[redacted],[redacted].00 US Dollars in the Twitter International Pool Promotions. Ticket number: TKT:FB05586US, Ballot number: BLT:[redacted]/05. Message from the Board Office: You are advised to come to our office at [redacted] Market St, #[redacted], San Francisco, CA [redacted] to sign the necessary documents for the release of your winning prize by the Administrative/Endorsement team.

Good afternoon, I am currently experiencing significant challenges with deleting an old Twitter account. I have reached out to customer service multiple times without success. The issue has had severe consequences, potentially leading to a missed job opportunity. The prospective employer looked at social media profiles as part of the application process, and my outdated account may have hindered my chances. Since the old account is linked to an inactive email address, I am unable to delete it manually. Despite creating a new account to try to bury the old one in search results, the unique nature of my surname has made this tactic ineffective. I urgently need a resolution to this issue to prevent it from impacting my future job prospects. Your prompt assistance in this matter would be greatly appreciated. Thank you.

There is an account that has been taking my content without permission and pretending to be me. They are stealing content from my Twitter and Reddit profiles. After their Facebook account was deleted, they have become more active on Twitter, reposting my images. I have previously tried reporting the impersonation to Twitter, but they have not taken any action, claiming there is no violation. The photos are watermarked with my username, but even providing my government ID has not been enough to prove my identity to Twitter. I suspect Twitter wants me to prove that the account @ur2dwaifu belongs to me, but I am uncertain how else to demonstrate this to them. I have already submitted a photo of my ID, a picture of me holding my ID, and a picture of my ID with @ur2dwaifu written on paper next to it. I am worried about my safety because the account has been accessing my private content, removing watermarks, and adding their own, possibly to sell my work. Is there a way to communicate with a real person at Twitter to provide further evidence that the photos are mine, including showing their deleted Facebook account and explaining why I am concerned for my safety?

Hello, I have an old Twitter account under the handle @CailahN with the name Blevins. Unfortunately, I no longer have access to this account, and it contains inappropriate material that I would like to remove. Surprisingly, back in [redacted], I was able to create this account without email or phone verification. The email linked to it is not valid. My actual email is [redacted], where my current active Twitter account is @Syllable987. I can delete the @Syllable987 Twitter account connected to my valid email address. I have already asked my friends to report the @CailahN account numerous times, but it's still active. Please advise on the necessary steps to delete this account. Thank you.

On 05/20/19, I added my birthday to my Twitter account to celebrate turning 20. However, I discovered I actually signed up when I was 12, not the required 13 years old. I completed a form and sent a picture of my license to prove my age, but I haven't received any emails on how to unlock my account. I read on Twitter support that deleting pre-13 activity can help, but I first need access. My account is @spngbbrooke, and I'm Brooke Foundas. I can be reached at [redacted] or [redacted] I've tried multiple contacts but haven't received any help yet. Eagerly awaiting your response. Thank you.

Hello, I have attempted to contact you several times without receiving any response. I previously forwarded this information to the email address provided, but it mentioned that email attachments were removed. Therefore, I am including the necessary details in this message. I am willing to provide all the required information and URL codes, but I am unable to access the reason for my suspension on my account @theavacapra. I am seeking assistance in reinstating my Twitter account, @theavacapra, which has been suspended. I have diligently worked on growing my Twitter following within the platform's guidelines, garnering 8,[redacted] followers through my television appearances and social media influencing. Despite being mindful of my content to avoid causing harm or spam, my account was suspended without clear notification of the violation. This suspension has also affected my Periscope account, where I amassed 10,[redacted] followers and was close to achieving "super broadcaster" status. The inability to broadcast for two weeks has impacted my business as a social media influencer significantly. Restoring my Twitter and Periscope accounts promptly is crucial for my profession. I kindly ask for your prompt assistance with this matter. The URLs referenced may have triggered copyright concerns, although I have not been informed of the specific posts that led to the suspension. Thank you for your attention to this issue. Sincerely, Ava Capra

My account, @Flynnwinch, has been permanently banned due to alleged "Racist and Hateful conduct" regarding sexuality. The tweet and thread were unrelated to the ban reason, which was supposedly for spamming. The accounts that reported me are already banned users themselves, which seems unfair. My account is crucial for my current and future work, and the ban feels unjustified. I would appreciate at least a temporary ban if my words were misinterpreted. I believe the person I quoted should face consequences instead. Being banned for quoting others via a second account seems like an overreach.

Hello, I'm reaching out for assistance in recovering access to our company's Twitter account. The situation is as follows: A former team member, Oli Cavanagh, initially set up our company's Twitter account in [redacted] using his email [redacted] with the handle @flendercrowd. Since Oli has since left the company, we are unable to contact him to regain control of the account. I am Anca Vraciu, employed at Flender since December [redacted] as a Personal Assistant to the CEO and Operations Manager. Please contact me via [redacted] or [redacted], or by phone at +[redacted]26. I appreciate your prompt attention to this matter. Best regards, Anca

My account was blocked a few days ago, and I haven't received an explanation yet. When I tried to check for updates, I was prompted to verify my account through email. After receiving an email from Twitter and clicking on "verify now," it kept redirecting me to the login session repeatedly. I entered my username and password, but it kept showing an error and asking me to verify via email again. Now, my tweets are still visible to the public, and I'm stuck in this loop. I either want to delete my account entirely or be able to verify it. I hope someone can assist. My Twitter ID is @raimondmathew.

I recently added my birthday to my Twitter profile to let my followers know when it is. After adding it, my account was promptly locked, claiming I wasn't the required age when I first made the account. Twitter requested a government ID upload for verification, but it's been a week without a response, and my account remains locked. I'm frustrated since I innocently added my correct birthday and now I can't access my account. Twitter is crucial for communicating with my friends, and creating a new account just for adding my birthday is not ideal. I'm hoping for a solution to this issue or at least a response soon. Thank you.

My Twitter handle, @fairytalekoo, was suspended due to a misunderstanding. I playfully incorporated a pancake theme into my account, unaware that "pancakes.com" was a real website. Twitter deemed it a trademark violation and suspended my account. I appealed the decision, but in the meantime, I used other accounts temporarily. However, these were also suspended for alleged rule violations. Twitter later informed me via email that my original account was suspended for multiple rule violations. I believe Twitter should conduct background checks on accounts to determine prior violations before taking such action.