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Before contacting them, items GetHuman-ellapeeb may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ellapeeb's own words
Basically, I was not ** when I created my account in **** but I’m over ** now. I was born in **** and I put my year of birth as **** to get an account. Today I decided I would change it to **** because I’m over **. My account instantly got locked and I was taken to another page full of options. I meant to click on the one saying “I was not ** when I made this account but am over ** now” but instead I accidentally clicked on the one saying “I entered the date of birth wrong” which I didn’t.
GetHuman-ellapeeb did not yet indicate what Twitter should do to make this right.
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How GetHuman-ellapeeb fixed the problem
We are waiting for GetHuman-ellapeeb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitter customer problems.