Twitter Analytics not updating and not recognising the existence of Tweets that have been sent

GetHuman2388006's customer service issue with Twitter from March 2019

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The issue in GetHuman2388006's own words
Activity dashboard not being updated, saying no tweets since Feb **th even though several tweets have been sent. The tweet activity screen lists all the tweets but these are not incorporated in the bar graph above, so it says x organic impressions, * tweets.*I have scheduled a lot of these tweets via hootsuite, and they do appear on our profile and are attracting likes and retweets.*Mentions and profile visits are also missing - we have been mentioned in a few tweets which we have also retweeted.*This is concerning as it shows that we are significantly down over the ** day period on everything apart from new followers.*I wonder if there is a problem updating the analytics dashboard with our current stats over the last week - is there a bug? It doesn't seem to have been updated on it's usual daily timeline.*Please advise what I can do to fix it, or will this reinstate automatically?

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Twitter analytics
Customer service issue
Reported by GetHuman2388006
Mar 6th, 2019 - 3 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 35716 others
0 customers following this


GetHuman2388006 started working on this issue
Mar 6th, 2019 4:33pm

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