My twitter account has been locked due to me changing my birthday to my real birthday a...

GetHuman2329672's customer service issue with Twitter from February 2019

35010 similar
0 following
Help with my Twitter issue
First: share to improve GetHuman2329672's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2329672's next move: try calling Twitter again.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman2329672's own words
My twitter account has been locked due to me changing my birthday to my real birthday and when I made the account I was not thirteen. When I log in it states** “Your account is locked*Serina Lawson *@serina*lawson*Our Terms of Service require everyone who uses Twitter to be ** or older, and we have determined that you did not meet the minimum age requirement at the time this account was created.*Your active ad campaigns have been paused.*For further details and to understand whether it is possible to restore access to your account, please visit this form.” **When I click on the form (it’s highligted) it takes to to another page and says **“Thank you*@serina*lawson**We’ll be able to unlock your account and will be in touch again with updates on our progress.**As a reminder, we require people to be at least ** years old to use Twitter. We’re hard at work creating a technical solution that will allow us to restore the most important parts of your account, including your username and Tweets that you created after you turned **.**As a reminder, additional requests submitted for this account will not be reviewed.” **Again. My account has been locked since August and I would really like to settle this and get it unlocked. Please get back with me as soon as you can. Thank you.
GetHuman2329672 did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman2329672 fixed the problem
We are waiting for GetHuman2329672 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2329672 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2329672
Feb 28th, 2019 - 3 mons ago
I have an issue with Twitter too
Not resolved
Seen by 7 customers so far
Similar issue to 35010 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number
Name of Account Holder
GetHuman2329672 started working on this issue
Feb 28th 8:35pm