X Customer Service Issues

I am Rodrigo Figueredo Planchart, an internationally recognized Italo-Venezuelan artist, political scientist, and human rights advocate. For the past 9 years, I have been actively using my Twitter account @hombreradikal to share my art and advocate for freedom and democracy in Venezuela. My account has been a platform for millions of Venezuelans, the Human Rights Foundation, The Vatican, and the younger generation of Venezuelans who are fighting against Nicolas Maduro's regime through social media and protests. Unfortunately, in December [redacted], my account was permanently suspended after I responded to an anonymous user who had shared sensitive information from my direct messages. I used a colloquial phrase that, in the Venezuelan context, means something like "are you dumb?" It was not intended to be misogynistic or homophobic, but it was misinterpreted, leading to the suspension of my account. I am deeply sorry for using that language and understand the consequences. I have submitted 18 appeals, but I have only received automated responses. I am not seeking reinstatement out of ego but because my account holds a record of Venezuela's history in [redacted],[redacted] tweets. I urge Twitter to reconsider and review my case personally, as the algorithm may have misunderstood the cultural context and importance of free expression for me and my country. Thank you for your attention and please reconsider this decision for the sake of Venezuelan history and democracy. Thank you, Rod.

Hello Twitter community, I've been a user since July [redacted] and never violated any of the platform's rules or seen any issues with my account. However, in the past few days, my account has been falsely reported. A follower informed me via private message that they couldn't see my post content. As a human rights activist focusing on amplifying the voices of those impacted by a regime in Iran, I urge Twitter to investigate this matter promptly. I also express support for President Trump on certain issues, which does not breach guidelines. Despite facing harassment from other users, my account usage has been restricted by Twitter, which seems unjust. Please address this matter swiftly. My username is mahtab@shsoab. Thank you.

I am attempting to set up a Twitter account for my virtual racing team on iRacing. Initially, I expected the process to be straightforward – create the account and configure everything. However, upon completion, I realized that the Twitter handle was not what I had requested. I deactivated the account, but it remained active. Upon retrying, I encountered the same issue. This morning, I received a notification prompting me to address the Twitter accounts or risk losing them. Subsequently, I added my phone number, but now my primary account cannot access the SMS information.

@JohnWallmeup Twitter removed my followers, shadowbanned me, and restricted my actions on the platform. Despite engaging in innocent conversations, my account was negatively affected. I'm unable to engage with others due to these restrictions. It seems like an unjust action taken by the computer system. I reached out to them, but they are asking for login information to resolve the issue even though my account isn't locked. My following and followers have been disrupted without any proper explanation or resolution. I'm seeking advice on what steps to take next since I'm unable to reach any support for assistance. Thank you for any help or suggestions you can offer.

I am facing an issue with my Twitter account that has prevented me from accessing it for over a month. I admit that when I originally joined Twitter 9 years ago, I was below the minimum age requirement of 13. Recently, about a month ago, I corrected my birth year from [redacted] to my actual birth year of [redacted]. Since then, I have been unable to unlock my account despite several unsuccessful attempts. Twitter is now requesting my parents' ID and my birth certificate, which I find unnecessary as I am already 21 years old. However, I am unable to contact Twitter directly as I keep getting redirected to the locked account page. I am willing to provide my ID to prove my age and take responsibility for my account. Your assistance in resolving this matter would be greatly appreciated. Thank you.

I have had a Twitter account since [redacted] but only became active again in [redacted]. Upon my return, I encountered several questionable individuals who didn't share my political views, supporting the People's Party of Canada. Despite engaging in a respectful discussion with a member named "davidkk," I was unfairly banned, likely due to their inability to defend their opinions. Davidkk is a verified member through CBC, and my banning seems rooted in my association with the PPC. His account contains troubling anti-white sentiments that need to be addressed. I urge you to investigate and take appropriate action, or provide me with contact information for your legal department as I am considering legal action. Warm regards, Gregory A. Robertson

Twitter suspended my account after I tweeted “I will kill u.” While I understand the seriousness of the message, I wish there was a warning system in place. This account has been with me for over six years, and the tweet was meant as a joke akin to how friends or siblings playfully tease each other. I acknowledge my mistake, but it's disheartening to see other accounts with more offensive content still active. This account means a lot to me as it's where I interacted with celebrity accounts like Ariana Grande's. Creating a new account won't be the same. I feel quite lonely without my Twitter connections. Can Twitter reconsider and offer me another chance? I genuinely regret the error. Thank you. Twitter handle: fakersmiie

My Twitter account was suspended based on allegations of violent or threatening behavior, which is completely unfounded. Despite Twitter stating it's a permanent ban, I'm determined to appeal it. It's frustrating to see accounts promoting hate speech and harassment remain active while I, who simply share opinions and engage with friends, am banned without warning. I put a lot of effort into building my account, never having faced a ban before. I only interact with friends and share light-hearted content. It's unjust that I lost access to my account, @acowboykiller, without warning. Please reconsider and reinstate my account. I am willing to take any necessary steps to restore access to it.

Hello, I would really appreciate it if someone could email me regarding the presence of two women posting false ads and scamming people. I have already reported this to the police as I find it quite concerning. They promised to support me and send money, claiming that my funds were being processed, but I received nothing in the end. They requested £20 in Google Play cards, which I sent, and then asked for another £50 without providing any refunds or gratitude. This behavior is unacceptable. These individuals target vulnerable people like myself, causing distress. I suffer from mental health issues and depression, and this situation has greatly affected me. I have repeatedly asked for a refund but have not received any response. It's important that they are stopped and prevented from deceiving others.

I am currently locked out of my account because I changed my birthday. My mother has submitted her information as my legal guardian a month ago, and I have been locked out for multiple months. I am frustrated with Twitter's lack of support and the unnecessary hassle to regain access to my own account. I need immediate assistance with resolving this issue. Twitter assured my mother that the information posted before I turned 13 would be removed, enabling me to access my account. This delay is causing a lot of distress, especially considering my personal circumstances. I urgently need my account unlocked, as we have already provided all the necessary information. I hope to receive a prompt response to rectify this situation.

Hello, my Twitter handle is @rockysus1. My account was suspended without any valid reason. There is another account called @bigjoshtv that has been harassing me, my wife @jrabbit55, and other members of our community. He openly talks about the harassment on Twitter, yet his account remains active while mine is suspended unfairly. I am a father and husband who uses Twitter to stay in touch with friends. I have not violated any rules, unlike @bigjoshtv who has admitted to sending inappropriate tweets to my wife and celebrating getting me suspended. I can provide evidence of his actions if needed. Please assist me in resolving this issue and preventing him from causing more harm on the platform.

Hello Twitter Support, I am reaching out regarding the account belonging to @sioneddd, which has been recently blocked due to what was perceived as a threat. I want to advocate on her behalf to reassess this situation. Sioned is a good friend of mine, and the misunderstanding arose from a satirical comment that was made. She tried to appeal the decision with no success. I value the communication on Twitter, and Sioned, with over 10 years of activity, cherishes the platform deeply. It was disheartening to see her blocked without providing any context. I firmly believe that her intent was not malicious. I urge you to reconsider this action and allow her back on Twitter. I prefer using Twitter for our interactions, as Facebook Messenger is not as convenient for me. Please let me know if there is any further information required to assist in this matter. Thank you for your attention to this issue.

My Twitter account, @_onlytu, got blocked for not meeting the age requirements. Twitter states that I created my account on April 4, [redacted], a couple of months before my 13th birthday, which is their minimum age. Initially, I was more into Facebook and didn't use Twitter much. Over time, I've kept the account for personal use and promoting my music as an aspiring artist. Recently, I updated my birth year from [redacted] to [redacted] as I realized the error I made during account setup to align with my real age. Now, at 21, soon turning 22, I hope for an exception as I've always used the platform respectfully without any issues. I kindly ask for the restoration of my account so I can continue using it for personal and professional purposes.

I've been reported by thousands of supporters of a political figure for expressing my opinion. It's frustrating that Twitter uses a mathematical algorithm to decide who can stay on the platform, rather than enforcing clear rules. They seem to rely on the number of blocks and reports to determine if we have violated policies, without thoroughly reviewing the appeals we submit. It appears that they prioritize reviewing reported tweets over our appeals. The system seems biased as it allows users with large followings to silence and report those with fewer followers, resulting in account suspensions. Twitter's actions infringe upon our freedom of speech by suspending accounts and blocking IPs from creating new ones. There should be a different platform available for users seeking a fairer alternative.

My account (@FGNSD18 / FGNSD [eighteen]) got suspended, and I'm unsure why. I posted about various topics like refugees in Europe, gender ideology, music, and politics. My content centered around sharing information from websites through Twitter. I also shared about German customs, historical events, science, animals, and more. Despite not engaging much with followers, I created (@SDSSGER) to discuss personal interests. Recently, my opinions ruffled feathers leading to insults, threats, and reports resulting in suspensions and blocks. Discussing Maduro and Lopez Obrador caused backlash from their followers, though I never insulted them. I lived in Mexico for years, and my Mexican friends supported me against intolerant individuals. I believe multiple reports led to my suspension unfairly. I feel Twitter favors certain users over others based on followers, branding some as "Nazis" for unpopular opinions. I'm trying to appeal the suspensions, but haven't received a response. Twitter's selection process for who stays and who goes appears biased, blocking sincere users while allowing intolerant, leftist, and extremist accounts to thrive unchallenged.

Dear Twitter India, My account, ID: 3M0nks, has been mass reported by many individuals affiliated with social media promotion teams. I am being targeted for discussing what has happened to the Non-Muslim community in the Muslim-majority region of Jammu & Kashmir, an Indian state. Typically, these social media promotion teams are of Pakistani origin and aim to silence accounts that shed light on extremism in the Kashmir valley. I request your assistance in restoring my account, as many of these accounts have threatened me with mass reporting, resulting in the suspension of my account. This incident highlights how voices in the valley are being suppressed, mirroring what is now happening on Twitter. It is a clear violation of Freedom of Expression. I trust that the Twitter team will support me. These social media teams have already disrupted the Twitter platform. Let us not allow them to prevail on this platform, which is meant for the exchange of thoughts, ideas, and visions.

My Twitter account, @ariel_moynihan, got locked two days ago because it wouldn't initially allow me to update my birth year accurately. After managing to change it, I got locked out due to my account being originally set up when I was 12 by a friend. Despite using Twitter for 7 years without any problems, I find it frustrating that I can't access my account or even view the page for nearly 48 hours now. I prefer speaking to a representative over the phone, but it seems the only way to contact customer support is through Twitter.com, which I can't access. I'm really upset with Twitter's unprofessional customer support and had to resort to a third-party website for help.

My account was recently locked because when I created it at 12, I stated my birthdate as February 15, [redacted], which now makes me 16. I tried to update my age, but it resulted in a lockout due to setting it before I turned 13. I find this situation unreasonable. I've reached out to Twitter's support email and website, but have not received any response. I kindly request assistance in recovering my account. Thank you.

I share an account with my 15-year-old son, originally created when he was 14. Recently, after updating his date of birth, the account got locked by Twitter. Despite repeatedly submitting attestation and ID forms in response to Twitter's emails, my account under the username SandraJ[redacted]8 remains locked. My name is Sandra Williams-Jackson, and you can reach me at [redacted]. Twitter continues to send reminders to upload the documents, causing frustration on my end. I kindly request assistance in resolving this matter. Thank you, Sandra Williams

Hello, I would like assistance removing an old Twitter account associated with the username "citan71381" that I created some years ago. I am unable to access the account but want to disassociate myself from it as I engaged in sexually explicit activities under that username. The email linked to the account is [redacted], and I can verify my ownership of it by responding to a verification email. Could you please guide me on how to have this account completely removed from Twitter? This account is the only search result connecting my full name, "Keith Letellier," to the username "citan71381," and I wish to have it erased from search results. Thank you.