It's complicated... When I tried to reopen my old account or make a new account, I was...

GetHuman-normtow's customer service issue with Twitter from February 2019

1 view
33232 similar
0 following
Help with my Twitter issue
First: share to improve GetHuman-normtow's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-normtow's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-normtow may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman-normtow's own words
It's complicated... When I tried to reopen my old account or make a new account, I was told my account was suspended, I resolved that, but when I tried to open a new account, I was told my e-mail address was already in use and they will not accept my landline as valid. I used my trackfone number and they sent me some kind of verification number. However, my phone is dead and I am not sure I have it set to receive text message (I am ** years old and I do not text). I have the cell phone for emergencies and pray I never need it. When I tried to go to my old account, it said it was suspended. I seem to be caught in some sort of catch **.*Help
GetHuman-normtow did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-normtow fixed the problem
We are waiting for GetHuman-normtow to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitter customer problems.
How Do I Fix a Hacked Twitter Account?How Do I Recover My Twitter Account?How Do I Delete My Twitter Account?How Do I Appeal a Suspension from Twitter?What Do I Do If My Twitter Account Is Locked?
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-normtow fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-normtow
Feb 15th, 2019 - 8 mons ago
I have an issue with Twitter too
Not resolved
Seen by 1 customer so far
Similar issue to 33232 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-normtow started working on this issue
Feb 15th 7:07am