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The issue in GetHuman-normtow's own words
It's complicated... When I tried to reopen my old account or make a new account, I was told my account was suspended, I resolved that, but when I tried to open a new account, I was told my e-mail address was already in use and they will not accept my landline as valid. I used my trackfone number and they sent me some kind of verification number. However, my phone is dead and I am not sure I have it set to receive text message (I am ** years old and I do not text). I have the cell phone for emergencies and pray I never need it. When I tried to go to my old account, it said it was suspended. I seem to be caught in some sort of catch **.*Help
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