I recently changed my birthday and it locked my account. I went to the forum and it gav...

GetHuman2212148's customer service issue with Twitter from February 2019

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The issue in GetHuman2212148's own words
I recently changed my birthday and it locked my account. I went to the forum and it gave me list of options. My parents allowed and helped me to create an account * months early, so I could bond with my camp kids. My parents, Rhonda Sue Lynch and Michael Brian Lynch have passed away since then. And now I’m ** and on my own. I don’t understand why Twitter would lock my account now when I’ve exceeded the age for years now. When I picked the option, it required me to give their emails and I could not, because well, they’re dead. So I gave mine. And I filled out the necessary information, and I haven’t gotten anything in response. I’ve had that twitter for years and it has all my memories of my parents on there. I would appreciate it if I could have it unlocked, for I chose the wrong answer and I couldn’t live without the stuff on my account. I would be heartbroken.
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Customer service issue
Reported by GetHuman2212148
Feb 15th, 2019 - 8 mons ago
I have an issue with Twitter too
Not resolved
Seen by 2 customers so far
Similar issue to 33230 others
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GetHuman2212148 started working on this issue
Feb 15th 6:24am