I turned ** Tuesday and wanted to change the year of my birthday on my twitter account...

GetHuman-c_jackie's customer service issue with Twitter from February 2019

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The issue in GetHuman-c_jackie's own words
I turned ** Tuesday and wanted to change the year of my birthday on my twitter account to **** (year I was born). For some reason, whenever I tried to change it prior, it would default to **** if I selected ****. I figured I would try again yesterday and it finally worked however then locked me out of my account because when I created my account in **** I was not ** years old. I have tried to upload my ID on the form page but it says “invalid file” every time no matter what I upload. Please unlock my account as I have had it for * years. The handle on the account is @jackiiexo. The e-mail on the account is *****@***.com. When I created the account the handle was originally @jbiebslovex**.
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Customer service issue
Reported by GetHuman-c_jackie
Feb 7th, 2019 - 3 mons ago
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GetHuman-c_jackie started working on this issue
Feb 7th 5:41pm