I recently got my twitter suspended for not being over the age of ** when I made the tw...

GetHuman-firetree's customer service issue with Twitter from January 2019

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The issue in GetHuman-firetree's own words
I recently got my twitter suspended for not being over the age of ** when I made the twitter account @andrew*chayka, I've been told so many times that they are looking into restoring my account but its been around a month and I'm getting really frustrated. Twitter had little to no support when helping me with this subject and it's honestly crazy that a company this big cannot give me any help at all... All the support I got after trying to contact twitter multiple times was to go into my account and verify my email and my phone number, which was absolutely useless because I can't even get into my account, I get that I should of been over the age of ** when I made the account in ****, and I agree that was my fault, but honestly it's crazy a company this big wont even let me contact them about the issue, especially because every single response I've gotten has told me to go into my account and follow certain instructions they had, which was absolutely useless because I cant even get into my account. The reason I am contacting the support team is because I honestly just want my twitter account back, I've heard so many times you guys are restoring my account to the part where I was **, which shouldn't be hard because I had nothing on my account, so it shouldn't be taking you guys almost * months to restore nothing on my account, if worst come to worse you can delete my account I honestly don't care but if that happens I would want * things: *.) My twitter account username, *.) My private messages if you could somehow restore those. I really thought twitter would be good at helping me fix the problem but I guess I was wrong, a company this big can't restore an account with nothing on them, and all the support I got was telling me to go into my account which I cannot do, it's just really frustrating because I had important messages that I needed, I get that I should of been over ** when my made my twitter account but I just want my account back. Thanks for all the help**-Andrew C.
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Twitter

Customer service issue
Reported by GetHuman-firetree
Jan 24th, 2019 - 3 mons ago
I have an issue with Twitter too
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Seen by 7 customers so far
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GetHuman-firetree started working on this issue
Jan 24th 3:33am