I was recently locked out of my twitter account. I believe this is a huge misconfusion...

GetHuman-lukevega's customer service issue with Twitter from January 2019

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The issue in GetHuman-lukevega's own words
I was recently locked out of my twitter account. I believe this is a huge misconfusion. The account was made years ago by my older brother, using my email since he did not have one at the time. He was going to recently deactivate his account but I told him since it was created with my emai to just give me it. When I went to update the profile and add my birthday which is September **,****. Twitter assumes I made the account when I was under **. It was actually*My brother who made it when he was **. This is a huge issue because I have been using the twitter account since my brother gave it to me, for school work. I can’t see losing this account since it’s been with the family too. I do not want to have to make a new account. I don’t want to lose Twitter. Please help me get my account back. They want me to show an ID, but that is usueless in this scenario. Thanks for your time. I hope you can figure this out as I’m a valuable customer who has been with Twitter. I would be very upset if this couldn’t be fixed!
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Customer service issue
Reported by GetHuman-lukevega
Jan 24th, 2019 - 3 mons ago
I have an issue with Twitter too
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GetHuman-lukevega started working on this issue
Jan 24th 3:27am