I was recently locked out of my twitter account. I believe this is a huge misconfusion...

GetHuman-lukevega's customer service issue with Twitter from January 2019

2 views
 | 
29968 similar
 | 
0 following
Help with my Twitter issue
First: share to improve GetHuman-lukevega's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lukevega's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-lukevega may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman-lukevega's own words
I was recently locked out of my twitter account. I believe this is a huge misconfusion. The account was made years ago by my older brother, using my email since he did not have one at the time. He was going to recently deactivate his account but I told him since it was created with my emai to just give me it. When I went to update the profile and add my birthday which is September **,****. Twitter assumes I made the account when I was under **. It was actually*My brother who made it when he was **. This is a huge issue because I have been using the twitter account since my brother gave it to me, for school work. I can’t see losing this account since it’s been with the family too. I do not want to have to make a new account. I don’t want to lose Twitter. Please help me get my account back. They want me to show an ID, but that is usueless in this scenario. Thanks for your time. I hope you can figure this out as I’m a valuable customer who has been with Twitter. I would be very upset if this couldn’t be fixed!
GetHuman-lukevega did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-lukevega fixed the problem
We are waiting for GetHuman-lukevega to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lukevega fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-lukevega
Jan 24th, 2019 - 3 mons ago
I have an issue with Twitter too
Not resolved
Seen by 2 customers so far
Similar issue to 29968 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lukevega started working on this issue
Jan 24th 3:27am