Hi there, I was locked out of my twitter account for changing my birth date on it from...

GetHuman-heidigeo's customer service issue with Twitter from January 2019

3 views
 | 
28798 similar
 | 
0 following
Help with my Twitter issue
First: share to improve GetHuman-heidigeo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-heidigeo's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-heidigeo may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-heidigeo's own words
Hi there, I was locked out of my twitter account for changing my birth date on it from **** to **** as this is my correct birthday. It then locked me out and said because the account was made when I was under legal age of having the account it was suspended and needed to know the reasoning I changed my birthday. I was very confused because I'm ** years old now, and I can't even remember if I was ** or ** when having made the account. So convinced that I was of age when I created it anyway, I didn't pick the option "when I made this account I was under **, but now I am ** or older" I picked the option "a parent or guardian created this account for me when I was underage" but now my mother has received an email asking for proof of her driving license and I'm afraid she will get sued for something that was about * years ago and didn't have anything to do with her. I made the twitter account myself back then, I was wondering if my mother will get sued and if I can change my reason online for being locked out of my account.
GetHuman-heidigeo did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-heidigeo fixed the problem
We are waiting for GetHuman-heidigeo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitter customer problems.
How Do I Fix a Hacked Twitter Account?How Do I Recover My Twitter Account?How Do I Delete My Twitter Account?How Do I Appeal a Suspension from Twitter?What Do I Do If My Twitter Account Is Locked?
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-heidigeo fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-heidigeo
Jan 16th, 2019 - 9 mons ago
I have an issue with Twitter too
Not resolved
Seen by 3 customers so far
Similar issue to 28798 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-heidigeo started working on this issue
Jan 16th 10:31am