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The issue in GetHuman-hcurry's own words
My parents helped me make my account when I was younger and I went to change my date of birth because for some reason it was set to ****, I was born in **** and I was around ** when the account was made. I am ** now and my account was just locked because I was not ** when the account was made. I am extremely upset over this because I am having a bad day and just wanted to change my date of birth, I am just getting back into Twitter and enjoy scrolling through my feed. I just want to be able to enjoy twitter like I have been these couple months but all the account I was following are now lost. Also, I am extremely frustrated with not being able to talk to an actual human being about this. I went through the account suspension help centre form and chose the "I entered my date of birth wrong" thinking that it meant that it was when the account was created, and not at that moment when I was trying to change it. So now my account is locked because I was not aware that you had to be ** years of age when it was created, since my parents helped me. I now realize that I should have chose that my parent's helped me to create the account. I just want my twitter back and I want to be able to speak to an actual representative. Please and thank you.
This is especially frustrating because I am ** years old and I was suspended off the app that I really enjoy using, * years later, for something that I didn't realize because my parents helped me to set it up..
I want it to be resolved by unsuspending me!! I want to be a part of the twitter community.
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GetHuman-hcurry indicated the issue is not fixed yet.
Jan 9th, 2019 1:52am
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