X Customer Service Issues

To whom it may concern at Twitter, I manage the Twitter account @bibliophileii. At 19 years old, I am a legal adult with a full-time job and plans to move out on my own. I created my account when I was around 12 and a half. I am puzzled as to why my access is now restricted due to my age when I have been an active user for several years. I am hesitant to share my personal details for fear of identity theft, as most social media platforms advise against it. It seems extreme to lock me out for an account I created when I was younger, considering the serious issues such as cyberbullying and hate speech that exist on social media. I have many memories associated with my account, including followers who I may lose contact with, entertaining threads, and shared inside jokes. I hope to regain access to my account and preserve these five years' worth of memories. Thank you.

While looking through my media timeline from [redacted] to find old photos of my partner and me, I stumbled upon a completely unfamiliar picture of a teenage girl and a toddler. The caption I posted does not match the image, and even my partner doesn't recognize them. This mystery photo has caused tension as we can't locate the original poster or identify the people in the picture. The background is also unfamiliar, depicting a sofa in a room I've never seen before. I changed my @ username since then; could this be why the picture is connected to me now? I'm puzzled and eager to uncover the origin of this enigmatic photo. Your assistance in solving this puzzle would be greatly appreciated.

We are currently awaiting feedback regarding an undeserved suspension that is negatively impacting the launch of our new product line for our franchise content and characters. Our marketing campaign on Twitter is set to debut in the first week of January, making this a crucial period for our business development strategy. The first three episodes are already available on Prime Video, and our social media following is growing. We need help expediting the resolution to reopen and verify the account promptly. Here are various links to our content and characters on Prime Video, YouTube, Amazon, and our websites, including our official YouTube channel, Amazon Prime Video landing page, and websites. Additionally, we are expanding to Prime UK, Japan, and soon Germany. For further details, you can reach out to our team at the provided email addresses. Thank you for your assistance. Have a wonderful weekend.

My account on Twitter was created by my brother, Floyd A. Rafanan, in May [redacted] when he was 13 years old. He mistakenly entered my birthdate as March 13, [redacted], instead of my actual birthdate on March 13, [redacted]. Recently, I updated my birth year to reflect the correct information, causing my account to be locked due to not meeting the minimum age requirement when it was created. I plan to provide a valid government-issued ID of my brother to verify the account ownership. Twitter holds many precious memories for me, so I kindly request for my account to be unlocked.

In September, I updated the birthday on my Twitter account and was promptly locked out. I completed a form as requested and was informed that my account would be unlocked, giving access to my username and post-13 tweets. Despite this, it has been three months with no follow-up from Twitter. Attempts to contact customer service have been futile, with unhelpful help forums and a lack of alternative communication methods. Even creating a new account to reach out to Twitter Support yielded the same unhelpful information. I am disappointed by the lack of assistance and seek a resolution from a real person rather than being directed to more web pages. Thank you for your assistance.

My Twitter account, AllieBall31, was recently locked after I updated my birth year to [redacted]. It seems I was under 13 when I created the account, causing it to become an issue now. I've been using this account without any problems for 5 years, so it's frustrating to face this situation. I really hope Twitter can resolve this quickly, allowing me to log in and use the app as usual. It's puzzling to be penalized now when I'm almost 18 and haven't violated any Twitter rules. I just want access to my account restored without any further complications.

I have been trying to work with your team to gain access to this account for deletion due to its impact on my job search. This is a time-sensitive matter. Please advise on the quickest way to remove these posts, either by your intervention or providing me access. The email ([redacted]) associated with this account is inaccessible, and Comcast cannot assist despite my notifications. Only you can help. I urge you to understand the urgency of the situation in jeopardizing my job prospects. Your immediate assistance is greatly appreciated. Thank you.

I am in need of regaining access to an old Twitter account that I have not used in years. Unfortunately, I am unable to reset the password as the linked email address is also inactive. I have been attempting to communicate with your team to gain access to this account for deletion. This matter is urgent as it is impacting my job search. I do not have access to the email (K*****@***.com) linked to the account, and neither does my email provider Comcast, as I have conveyed in my notifications. Please consider the importance of this request and assist promptly either by deactivating the account or providing access. Your understanding and quick response are greatly appreciated. Thank you.

A couple of years ago, I reported a scam to the FBI, but I haven't heard anything since. Recently, scammers are using Blake Shelton's name and creating fake profiles, even making videos about it on YouTube. Despite my efforts, the situation seems to have worsened as they keep asking me for money, iTunes cards, and claim to love me. Feeling exhausted by their continuous harassment, I am seeking help to address the numerous fake accounts following me. Similar issues on Facebook and Instagram were resolved, but on Twitter, I feel unsafe. As a social media platform, shouldn't you be responsible for safeguarding users? I have ample evidence to share to help tackle this problem. If unresolved, I might have to involve legal assistance due to the emotional distress these scammers have caused me. For assistance, please contact me at [redacted] Your prompt response and action are crucial as I fear for my safety. Thank you, T. Piatt

When I first created my Twitter account, I was only 12 years old, so I used a different birth year to meet the age requirement. Recently, I tried to update my birthday to my actual year of birth, and Twitter locked me out stating that because I was underage when I created the account, it had to be locked. This has been causing me a lot of stress, especially with finals approaching. Twitter is a source of happiness and distraction for me during this hectic time. It has been over a week since my account was locked, and I haven't received clear assistance on when I can regain access. I would greatly appreciate any help in resolving this matter promptly.

I recently updated my birthday on my account, only to realize it got locked due to being underage when I initially created it. I'm currently 16 and have just a couple of posts from when I was under 13 that I can easily remove. I'm concerned as I entered a Twitter raffle for an art program, and I don't want to miss out on the opportunity since the winner will be contacted in late December. I've spent an hour searching for a way to contact support to resolve this issue.

Hello, I hope this message finds you well. I am seeking assistance in recovering access to my old Twitter account, which was created by a marketing representative back in [redacted]. Unfortunately, I no longer have access to the old email associated with the account and would like to delete it. When searching my name, Marco A. Vacaville, on Google, an image of me and my ex-wife from the past comes up. I am now happily remarried and would like to remove any traces of my previous relationship for the sake of my new spouse. I kindly request your help in resolving this matter promptly. Your understanding and assistance in this delicate situation would be greatly appreciated. Thank you for your attention to this matter. Best Regards, Mr. Marco A. Alonzo

Hello Team, I have attempted several times to contact you through my page as instructed. Currently, my account is deactivated because I attempted to change the "birthday" to reflect the date our business paperwork was signed. This action resulted in the account being shut down. I urgently need your assistance to rectify this situation as it may jeopardize my employment status. I am 26 years old, and everyone associated with the account is over 13. I was unaware that changing the birthday could lead to the account being disabled, as there was no prior warning. Please address this issue promptly. Kindly contact me via email or phone to lift the hold on my account or permit me to update the birthday without delay.

Hello team, I have followed the instructions given and contacted you multiple times through my page with no success. My account is currently deactivated due to an error I made. I attempted to update the 'birthday' on the account to reflect the date we established the business, causing the shut down. This has put my job at risk, and I urgently need assistance in rectifying this issue. The account holders are all above 13 years old; I was unaware that this action would lead to the deactivation without any prior warning. It is critical that I am able to modify the birthday information promptly. Please reach out to me via call or email to resolve this matter as soon as possible. Thank you.

The platform is being criticized for censoring individuals. The claim is that the company is intentionally suppressing speech that offends certain individuals. The writer questions whether creating a new account after being banned constitutes trespassing on the platform. They express disapproval of what they perceive as a progressive viewpoint that involves theft, ideological control, and harming individuals.

I believe I understand the reason for my suspended account and would like to provide clarification. In response to a video where a man threatened a police officer, I tweeted a sarcastic message. It was intended as satire and caricature, highlighting the man's hypocrisy in being concerned for his child while displaying violent behavior. I realize now that the message may not have been clear in text form. If my account is reinstated, I commit to refraining from such messages in the future. My intention has always been to promote civility, and my past actions reflect this. I acknowledge the poor wording and lack of context in my tweet. I believe considering the context and my history, my account should not remain suspended. I am willing to discuss this further on the thread and clarify my intentions to those involved. The link provided is to the tweet/video I was responding to, suggesting that my use of quotations may have led to the misinterpretation.

On December 10th, [redacted], my Twitter account was hacked, and I did not receive any notification via email. The phone number linked to my account on October 27th, [redacted], at 10:00 a.m. was [redacted] with confirmation code [redacted]. I am seeking assistance in regaining access to my account as both my email and phone number were changed without my permission. Unfortunately, my previous case #[redacted] has not provided further details on recovering my account despite offering to provide identification proof. The individual who hacked my account is @ThickAssJazzzz, and my account is now being misused for scams. I have tried to communicate with the hacker through a friend's account to no avail, only to be blocked. I have reported the issue and hope for a prompt resolution to retrieve my account, which holds sentimental photos and content. Thank you for your attention.

I am extremely dissatisfied with the service from Twitter. I have been waiting for ages for a review of my old account without any updates. I am unable to submit additional requests through that account, leaving me wondering how else I can communicate with Twitter about this matter. The account was created just before my 13th birthday, and it was an innocent mistake. I have many memories and connections on that account, and I simply seek an update on the review progress, which seems to be taking forever. I hope Twitter is genuinely reviewing my account and not stalling me in the hopes I'll give up and make a new one instead.

I recently created a Twitter account for my new business starting in January with the username @mascotvg. While entering bio information, I tried to input January 21, [redacted], our startup date, but had to use January 21, [redacted] as it wouldn't accept future dates. However, the account got blocked as it seems Twitter thinks I'm under 13 years old. I've tried contacting support but received automated responses asking for proof of age. I'd like a human review to resolve this issue and unlock the account. Tweeting the help desk didn't help either. I hope this can be resolved efficiently. Thank you, Steve A. from Mascot Vehicle Group.

I recently encountered an issue with my longstanding Twitter account, @surrahrhodes92, as well as with my new account, @sarah_smurf92. After being prompted to change my password due to suspicious activity, I found myself locked out of my original account and, subsequently, the new account. Despite not posting sensitive content, I suspect the rapid following of about [redacted] accounts within two days triggered the locking. I have been unable to submit an appeal as the website section does not function for me. This continuous occurrence has left me feeling frustrated and helpless. I am eager to regain access to my Twitter account and seek assistance in resolving this matter. Your help in rectifying this situation would be greatly appreciated.